RADECIA HIBBERT
5 Prouse Dr ,Jamaica
Summary
Detail-oriented professional with experience providing comprehensive support to teammates and being a team player. Strong organizational skills coupled with excellent communication abilities to coordinate any task given and facilitate smooth workflow. I would like to obtain a position to apply my skills effectively and efficiently to complete tasks and be an asset to your company.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
9
9
years of professional experience
Work History
Ticket Seller
Lake George Steamboat Company
05.2023 - 09.2023
- Sold tickets to park visitors and provided excellent customer service
- Provided ride information to visitors and answered any questions asked
Front Desk Agent/ Night Audit
Staybridge Suites Hotel
05.2022 - 09.2022
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Ticket Seller
Mt. Olympus Theme and Water Park
05.2019 - 09.2022
- Sold tickets to guests and directed them as to where to locate their rides
Hostess
Spechers
07.2019 - 09.2019
- Greeted and seated guests took orders, and assisted with food service
- Performed side work and maintained the cleanliness of the front-of-house area
Filing Clerk
University of Technology Jamaica
Jamaica
01.2017 - 06.2018
- Organized and filed documents
- Typed letters and invoices
- Handled telephone operations
- Answered questions about records or files.
- Scanned, indexed, and archived documents, ensuring compliance with company policies.
- Created new folders or updated existing ones when necessary.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Pulled files for staff, management and third-party requests.
- Prepared and organized files for storage, archiving, and retrieval.
- Updated electronic databases with current filing information to ensure accuracy of records.
- Scheduled and documented file destruction in accordance with company policy and legal requirements.
Clerical Assistant
Far East Motors Caribbean (2K8) Limited
01.2015 - 10.2015
- Performed data entry, filed documents, and dispatched mail
- Provided administrative support for staff members.
- Created reports and other types of documentation, which often contained sensitive and confidential data.
- Maintained and updated filing, inventory and database systems, manually or using computer.
Education
BSc - Human Resource Management
University of the Commonwealth Caribbean
Jamaica 09.2018
Certificate Of Technical Studies - Human Biology
Maths Unlimited
Jamaica 04.2015
Hospitality - CSEC subjects
Papine High School
Jamaica 09.2008
Certificate Level 1 - Business Administration
Heart Trust NTA
Jamaica Skills
- Data entry
- Organizational skills
- Time management skills
- Problem solving
- Customer service
- Attention to details
- Cash handling
- Conflict resolution
- Attention to detail
Languages
English speaker
Timeline
Ticket Seller
Lake George Steamboat Company
05.2023 - 09.2023
Front Desk Agent/ Night Audit
Staybridge Suites Hotel
05.2022 - 09.2022
Hostess
Spechers
07.2019 - 09.2019
Ticket Seller
Mt. Olympus Theme and Water Park
05.2019 - 09.2022
Filing Clerk
University of Technology Jamaica
01.2017 - 06.2018
Clerical Assistant
Far East Motors Caribbean (2K8) Limited
01.2015 - 10.2015
BSc - Human Resource Management
University of the Commonwealth Caribbean
Certificate Of Technical Studies - Human Biology
Maths Unlimited
Hospitality - CSEC subjects
Papine High School
Certificate Level 1 - Business Administration
Heart Trust NTA