Racquel Scott
Mississauga,ON
Summary
Dynamic marketing and merchandising expert with robust experience at Costco Wholesale. Demonstrated proficiency in customer service and inventory management, boosting sales through innovative strategies and effective team collaboration. Acknowledged for mentoring staff and streamlining operations, leading to enhanced member relations and increased profitability. Committed to achieving impactful results.
Overview
10
10
years of professional experience
Work History
Assistant Front End Supervisor
Costco Wholesale
Mississauga, Ontario
05.2023 - 10.2023
- Created weekly reports on sales trends, customer service metrics, and other performance indicators.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Mentored newly hired staff in upselling techniques to improve sales.
- Supported long-term business strategies, generating guest relations feedback for process improvements.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Collaborated with store management team to ensure efficient operation of the store's front end.
Merchandising Supervisor
Costco Wholesale
Mississauga, Ontario
05.2016 - 05.2023
- Coordinated with vendors to ensure timely delivery of merchandise and supplies.
- Organized and prioritized projects.
- Drafted budgets based on projected sales volumes for upcoming seasons.
- Developed relationships with key stakeholders such as suppliers, buyers, and store managers.
- Performed price comparison analysis across different retailers to optimize pricing strategies.
- Monitored inventory levels, ensuring sufficient stock was available at all times.
- Developed and drove product merchandising plans, analyzed region, and store-specific data and recommended actions that boosted business profitability.
- Developed and implemented merchandising strategies to increase sales and maximize profits.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
Marketing Supervisor
Costco Wholesale
Mississauga, Ontario
04.2014 - 05.2016
- Created and improved materials for marketing and branding strategies.
- Developed innovative strategies to reach target customers for products.
- Managed budgeting and forecasting of marketing initiatives.
- Delivered marketing strategy updates to upper-level management.
- Monitored competitors' activities to stay ahead in the market.
- Organized trade shows and conferences to promote products or services.
- Interviewed and hired talented individuals to add value to marketing team.
Skills
- Customer service
- Inventory management
- Employee training
- Problem solving
- Team collaboration
- Merchandising strategies
- Relationship building
- Employee scheduling
- Strong work ethic
- Conflict management
- Order management
- Employee motivation
- Effective planning
- Opening and closing procedures
- Word processing
- Creating marketing plans
- Written communication
- Professionalism
Timeline
Assistant Front End Supervisor
Costco Wholesale
05.2023 - 10.2023
Merchandising Supervisor
Costco Wholesale
05.2016 - 05.2023
Marketing Supervisor
Costco Wholesale
04.2014 - 05.2016
Similar Profiles
LISA DIOSDADOLISA DIOSDADO
Receiving Clerk at Costco Wholesale WarehouseReceiving Clerk at Costco Wholesale Warehouse
Jazmine RizoJazmine Rizo
Payroll and Human Resources Associate at Costco Wholesale CorpPayroll and Human Resources Associate at Costco Wholesale Corp
Sabryna RamirezSabryna Ramirez
Food Service Assistant at Costco Wholesale CorpFood Service Assistant at Costco Wholesale Corp
Thi Nhu Y ThaiThi Nhu Y Thai
Stocker at Costco WholesaleStocker at Costco Wholesale
Eniola AdelekeEniola Adeleke
Volunteer at Christie Ossington Neighbourhood CentreVolunteer at Christie Ossington Neighbourhood Centre