Summary
Overview
Work History
Education
Skills
Certification
Relevantprojectscontributions
Technicalskills
Languages
Timeline
AssistantManager

Rachna Kandari

Surrey,Canada

Summary

Highly organized, detail-oriented professional with a strong background in data analytics, technology support, and customer service. Proven expertise in managing data systems, troubleshooting technical issues, and maintaining high standards in data organization and compliance. Strong communication and interpersonal skills, with experience in interacting with senior business members and external stakeholders. Holds an MBA with a specialization in data analytics, combining analytical skills with hands-on experience in customer care and technical support.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Dollarama
08.2022 - Current
  • Manage data systems and ensure accuracy in cash handling and inventory control
  • Provide high-quality customer service and manage team performance and store operations
  • Developed communication and problem-solving skills to address diverse customer needs

Research Assistant

INMAS Defence Research and Development
09.2021 - 04.2022
  • Conducted root cause analysis and implemented analytical methods for data accuracy
  • Supported compliance in scientific reporting and worked collaboratively with cross-functional teams

Promotion Assistant

NbliK
06.2021 - 11.2021
  • Coordinated and documented promotional events, contributing to streamlined scheduling and reporting
  • Developed organizational skills through content creation and event summaries for partners

Education

Master of Business Administration (MBA) - Data Analytics Specialization

University Canada West
Vancouver, BC
04.2024

Bachelor’s in Technology (B.Tech) - Biotechnology

Govind Ballabh Pant Institute of Engineering & Technology
Uttarakhand, India
06.2018

Skills

  • MS Office Suite
  • Advanced Excel
  • SharePoint
  • Tableau
  • Python
  • Zendesk
  • NetSuite
  • Data analysis
  • Documentation
  • Reporting
  • IT troubleshooting for Apple & Android
  • Cloud services
  • Team motivation
  • Customer rapport
  • Recruiting and interviewing
  • Orientation and training

Certification

  • Career Essentials in Generative AI, Microsoft and LinkedIn, 05/01/24
  • Python for Data Science, 11/01/23

Relevantprojectscontributions

  • Claims Management Support: Managed data entry and organization in compliance tools and databases.
  • Data Analysis Projects: Analyzed claims data for trend identification, addressing compliance requirements.
  • Technical Documentation: Created reports and presentations ensuring clarity and accuracy in data reporting.

Technicalskills

MS Office Suite, Advanced Excel, SharePoint, Tableau, Python, Zendesk, NetSuite, Data analysis, Documentation, Reporting, IT troubleshooting for Apple & Android, Cloud services

Languages

English
Full Professional

Timeline

Assistant Manager

Dollarama
08.2022 - Current

Research Assistant

INMAS Defence Research and Development
09.2021 - 04.2022

Promotion Assistant

NbliK
06.2021 - 11.2021

Bachelor’s in Technology (B.Tech) - Biotechnology

Govind Ballabh Pant Institute of Engineering & Technology

Master of Business Administration (MBA) - Data Analytics Specialization

University Canada West
Rachna Kandari