Rachna
Halifax,NS
Summary
Professional with self-motivation and experience in sales, customer service, and business analysis. Reliable and honest, possessing strong values and ethics that guarantee honesty and the capacity to carry out responsibilities appropriately.
Commitment to efficient time management and prioritisation through task delegation and activity tracking in diaries and daily to-do lists.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clerk- Administrative Assistant
Maritime Museum of the Atlantic
2024.01 - Current
- Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management
- Improved customer satisfaction by promptly answering inquiries and providing accurate information
- Enhanced office organization by regularly maintaining files, records, and supplies inventory
- Increased efficiency by streamlining filing systems and organizing important documents
- Supported event planning initiatives through venue sourcing, material preparation and logistics coordination resulting in successful gatherings
- Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings.
Patient Observer
Carecore
2024.01 - Current
- Compassionate and focused treatment throughout observation times improved patient comfort
- Helped nursing staff keep up-to-date patient records so that medical teams may receive pertinent information on time
- Improved patient safety through careful observation of their condition and fast reporting of any changes or concerns to the relevant healthcare providers
- Assisted patients with mobility and personal hygiene needs as needed to support their physical needs.
Sales Associate
Save-On-Foods
2022.11 - 2023.11
- Interacted with customers and helped in locating products around the store
- Promoted new offers, product launches, and deals to customers
- Managed inventory and restocked products and maintained knowledge of weekly promotions
- Maintained the electronic record of orders and dealt with issues for customer satisfaction
- Taking care of customers' needs and preparing orders in advance.
Merchandiser/Advisor (Contractual)
M30, Renovations
2023.08 - 2023.10
- Helping staff in drafting all sorts of contracts for new and existing employees and following up with HR
- Assisting in structures and scaled drawings and assigning schedules for supporting faculty
- Analysing planograms for merchandising and to generate maximize sales
- Planning and carrying out marketing initiatives in coordination with the team for sales
- Organising store's products in appealing ways such as signage and aesthetics to gain customers
- Maintaining connections with suppliers and finalising agreements for positive outcomes
- Providing management recommendations on significant decisions relevant to market trends and subject-matter knowledge.
Sales Associate
7-Eleven
2022.09 - 2023.02
- Greeting clients and responding to customer problems, assist them, and give them pertinent information
- Scanned products and checked that prices were correct
- Used cash registers to handle consumer transactions
- Taking payments, whether they be credit or cash
- Gained an understanding of customer behaviour, and maintained relations with existing and new clients.
Secondary School Teacher
Vidya Sagar Sr Sec School
2021.05 - 2022.08
- Developed the skills to manage classrooms, collaborate and design online and offline curricula, conduct presentations and communicate effectively within the school system
- Created lesson plans according to students' academic needs
- Designed and categorised a course requirement outline for each lesson to determine learning techniques
- Evaluated students' performance with critical and supportive feedback after each class on time.
Education
Master of Education -
Thompson Rivers University
British Columbia, Canada12.2023
Bachelor of Education -
Chitkara University
Punjab, India08.2020
Bachelor of Science- Life Sciences -
Delhi University
Delhi, India01.2016
Skills
- Apply project management methods for stakeholder alignment, resource and risk management, and customer impact
- Review strategic and operational issues to convert resource inputs into output of goods
- Administer tools for purchasing managers with a focus on B2B purchasing
- Utilize Customer Relationship Management (CRM) to synchronise sales, marketing, customer service, and technical support
- Optimize the flow of goods, capital expenditures, and operating budgets
- Resolve problems of internal and external logistics of production and distribution systems
- Use Standard Operating procedures (SOP) to audit supply chain partners to ensure quality
- Coordinate freight movement and optimization based on cost, reliability, and speed.
Certification
- WHIMS Safety and hazard training
- Standard First Aid AED CPR" C"
- Food Handler Certificate
- Drone License Certificate.
- ACCENTURE- Digital Skills: Artificial Intelligence
- University of Leeds- Collaborative working in a remote team
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Clerk- Administrative Assistant
Maritime Museum of the Atlantic
2024.01 - Current
Patient Observer
Carecore
2024.01 - Current
Merchandiser/Advisor (Contractual)
M30, Renovations
2023.08 - 2023.10
Sales Associate
Save-On-Foods
2022.11 - 2023.11
Sales Associate
7-Eleven
2022.09 - 2023.02
Secondary School Teacher
Vidya Sagar Sr Sec School
2021.05 - 2022.08
Master of Education -
Thompson Rivers University
Bachelor of Education -
Chitkara University
Bachelor of Science- Life Sciences -
Delhi University
- WHIMS Safety and hazard training
- Standard First Aid AED CPR" C"
- Food Handler Certificate
- Drone License Certificate.
- ACCENTURE- Digital Skills: Artificial Intelligence
- University of Leeds- Collaborative working in a remote team
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