Rachit
Surrey
Summary
With a strong foundation in leadership, sales, and customer service, I excel in fostering client relationships, optimizing sales strategies, and ensuring operational efficiency. My experience in business development and team management equips me to handle fast-paced environments while maintaining high customer satisfaction and driving revenue growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Delivery Driver
Sherwin-Williams
06.2024 - Current
- Deliver products to customers in a timely and professional manner, ensuring excellent customer service
- Ensure compliance with company policies, safety procedures, and loss prevention measures
- Maintain outstanding store condition and assist in merchandising promotional packages and sales floor displays
Security Supervisor/Concierge
Excalibur Security Services
01.2023 - Current
- Supervise security operations at various residential buildings, including Tesoro and Opsal in Vancouver, ensuring the safety and security of residents
- Serve as an overnight front desk concierge at Time Square Suites Hotel, assisting guests with check-ins, inquiries, and issue resolution
- Handle administrative duties, including liaising with clients, resolving concerns, and establishing new contracts to enhance company relations
- Collaborate with private investigators at Sheraton Hotel, Richmond, to monitor security operations
Order Picker/Packer
Lululemon
10.2023 - 01.2024
- Picked and packed orders efficiently while continuously walking and standing
- Trained as a shipper, demonstrating capability in facility operations
- Promoted to team leader for packing, assisting in achieving daily goals and showcasing leadership skills
Customer Service
McDonald’s
09.2022 - 06.2023
- Helped achieve sales targets by upselling meals and promotions
- Met and exceeded restaurant donation targets through persuasive communication with customers
- Recognized as Employee of the Month for outstanding sales performance and punctuality
- Gained experience in a fast-paced environment, developing time management and multitasking skills
Education
Business Administration -
Capilano University
09-2024
Skills
- Leadership & Team Building
- Sales & Customer Service
- Time Management
- Multitasking
- Organizational Efficiency
- Flexibility
- Positive attitude
- Team leadership
- Highly adaptable
- Client relations and customer service
- Teamwork and collaboration
- Excellent multitasking
Certification
- OFA Level 1
- BC Class-5 Driver’s License
Languages
English
Full Professional
Punjabi
Full Professional
Timeline
Delivery Driver
Sherwin-Williams
06.2024 - Current
Order Picker/Packer
Lululemon
10.2023 - 01.2024
Security Supervisor/Concierge
Excalibur Security Services
01.2023 - Current
Customer Service
McDonald’s
09.2022 - 06.2023
Business Administration -
Capilano University
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