Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RACHIT

TORONTO,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

FRONT DESK ASSISTANT

FIRST SERVICES RESIDENTIAL
01.2024 - Current
  • Assisted management in maintaining room inventory and coordinating reservations to maximize occupancy rates.
  • Improved communication between departments with thorough documentation of guest requests or concerns for prompt resolution.
  • Participated in continuous learning opportunities such as workshops or conferences, staying informed on industry trends and best practices.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.

Concierge

IGUARD 360
01.2023 - 12.2023
  • Enhanced guest experiences by providing personalized recommendations and assisting with reservations.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.

EVENT SECURITY SUPERVISOR

STAR SECURITY SERVICES
03.2023 - 09.2023
  • Enhanced event safety by implementing comprehensive security plans and procedures.
  • Ensured timely response to emergencies with effective communication and coordination between team members.
  • Improved client satisfaction by providing professional and efficient security services for various types of events.
  • Prevented unauthorized access at events through strict enforcement of entry policies and thorough inspections.
  • Facilitated smooth event operations with proactive crowd control measures and conflict resolution skills.

FRONT DESK EXECUTIVE

DESI BAR & GRILL
05.2022 - 12.2022
  • Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information about hotel services.
  • Streamlined check-in and check-out processes for improved efficiency and customer experience.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Handled payment and bill processing, change giving and payment collecting for guests.

TEAM LEADER

WESTER OVERSEAS
01.2020 - 11.2021
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

MEDICAL REPRESENTATIVE

ZEDCHEM PHARMA
08.2017 - 12.2019
  • Established and enforced clear goals to keep employees working collaboratively.
  • Demonstrated comprehensive product expertise during sales calls, addressing client questions with confidence and authority.
  • Identified and corrected performance and personnel issues to reduce the impact on business operations
  • Arranged appointments with doctors, pharmacists, and medical teams to raise awareness of the latest product launches.
  • Leveraged strong communication skills to present complex medical information in an easily digestible manner for diverse audiences.
  • Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.

Education

PG Certificate: Health Care And Management -

Northern Pures Campus
Toronto, ON
08.2023

PG Certificate: Nursing Management And Leadership -

Northern Pures Campus
Toronto, ON
08.2022

Bachelor of Science - Biochemistry

Kurukshetra University
Kurukshetra
05.2017

Skills

  • Strong problem - solving and analytical abilities
  • Understandable and quick in building relationships with customers
  • Competitor Knowledge and Analysis
  • Customer Needs Analysis
  • Good understanding of Microsoft word, Microsoft excel and Outlook
  • Superior interpersonal and communication skills
  • Time management and organizational skills
  • Adaptability and flexibility in a dynamic work environment
  • Initiative and Proactivity
  • Reporting capabilities

Languages

Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

FRONT DESK ASSISTANT

FIRST SERVICES RESIDENTIAL
01.2024 - Current

EVENT SECURITY SUPERVISOR

STAR SECURITY SERVICES
03.2023 - 09.2023

Concierge

IGUARD 360
01.2023 - 12.2023

FRONT DESK EXECUTIVE

DESI BAR & GRILL
05.2022 - 12.2022

TEAM LEADER

WESTER OVERSEAS
01.2020 - 11.2021

MEDICAL REPRESENTATIVE

ZEDCHEM PHARMA
08.2017 - 12.2019

PG Certificate: Health Care And Management -

Northern Pures Campus

PG Certificate: Nursing Management And Leadership -

Northern Pures Campus

Bachelor of Science - Biochemistry

Kurukshetra University

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