Rachel Victoria Clement

• Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
• Mediated discussions between employer and employee representatives in attempt to reconcile differences.
• Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
• Participated in labor-management meetings to discuss labor/payrool/safety issues.
• Workplace injury management and return to work programs
• Good understanding of Building Trade Unions and PWU Collective Agreements.

• Managed accounts payable and receivables and payroll.
• Maintained accounting records utilizing in-house and client systems.
• Collected and summarized expenses for profit and loss analysis.
• Office Management and administrative support

Shipping, receiving, cycle counting, inventory and quality control, order picking, forklift experience and managing material discrepancies.

• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Managed invoicing and payment processing operations.
• Maintained accurate records of invoicing and payment activities in compliance with company and legal requirements.
• Reviewed invoices for accuracy and completeness prior to issuing payments.
• Dispatching and emergency management for provincial waste removal
• Good Understanding in Ministry Of Environment waste movement documents, transportation of dangerous goods and CVOR requirements
• Fleet Management

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Responsible for sales, marketing, advertising, project management and providing service quotes for work orders.
• Understanding WSIB, HST and taxation for small businesses and Contractors

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Assembled orders and packed items for shipment, conveying orders to shipping personnel
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, forklifts, order pickers.
• Certified Health and Safety Rep

• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Interacted with customers by phone, email, or in-person to provide information.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Responsible for all new, used, wholesale licensing requirements with ministry of transportation