Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rachelle White

Lethbridge,AB

Summary

Raised in the southern Alberta area and thoroughly enjoy living here. I'm a hard, committed worker that puts in attention to detail. I am so ready to re-enter the workforce and am very motivated to do so. I look very forward to learning more about your business, and how I can help you and your team achieve your goals that you set out to achieve.

Overview

29
29
years of professional experience

Work History

Professional Mother of 5

Myself And My Husband, Doctors And Therapists.
Lethbridge, AB
01.1997 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved problems, improved operations and provided exceptional service.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used coordination and planning skills to achieve results according to schedule.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Customer Service Representative Agent

Toronto Dominion Bank
Lethbridge, AB
1993 - 1996
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.

Assistant Manager Ricki's Woman's Wear

Comark
Lethbridge, AB
03.1991 - 06.1993
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.
  • Used coordination and planning skills to achieve results according to schedule.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Assistant Manager Agnew Shoes

Agnew Shoes
Lethbridge, AB
09.1989 - 03.1991
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Education

No Degree - Professional Office Assistant

Lethbridge Community College
Lethbridge, AB

Skills

  • Flexible & Adaptable
  • Collaboration
  • Conflict Resolution
  • Self-Motivated
  • Microsoft Office
  • Good listening skills
  • Decision Making
  • Responsible
  • Data Entry
  • Leadership
  • Organization and Time Management

Accomplishments

I was married for 27 years. We raised 5 children together. The first 4 are graduated from high school. Most from post secondary school as well and are living their best life on their own. (Yay!). My youngest is 12 and is still at home with me. He's such a great kid. He's had his struggles with Epilepsy but through many years of medication, IVIG infusions and the prescribed medical Ketogenic diet he's doing great now.


For my next accomplishment, it is my dream that you give me a chance to show you how I can benefit your business. I'm friendly, easy to get along with, and don't sweat the small stuff as I'm too mature for that and find that my time can be better spent being productive.

Timeline

Professional Mother of 5

Myself And My Husband, Doctors And Therapists.
01.1997 - Current

Assistant Manager Ricki's Woman's Wear

Comark
03.1991 - 06.1993

Assistant Manager Agnew Shoes

Agnew Shoes
09.1989 - 03.1991

No Degree - Professional Office Assistant

Lethbridge Community College

Customer Service Representative Agent

Toronto Dominion Bank
1993 - 1996

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Rachelle White