Rachelle Sutherland
Calgary
Summary
Experienced with patient care and support in health care settings. Utilizes strong patient assessment skills to ensure effective care plans. Knowledge of medication administration and recovery processes, fostering supportive environment.
Overview
10
10
years of professional experience
Work History
Administration
Peak Health and Performance
11.2023 - Current
- Developed and maintained office policies and procedures to ensure consistent, efficient workflow among medical administration staff while adhering to healthcare industry standards.
- Reduce errors in medical records through meticulous data entry and regular audits.
- Provide empathetic emotional support to patients during challenging medical experiences.
- Managed complex medical billing issues, collaborating with insurance representatives to ensure prompt resolution of claims disputes.
- Manage appointment scheduling for multiple healthcare providers, ensuring optimal utilization of resources and time.
Visual Merchandiser
H&M
04.2022 - 01.2024
- Design and implement visual strategies to enhance store aesthetics and drive sales
- Produce engaging window displays, signs, and interior layouts to attract customers
- Collaborate with management to update and refine design ideas, ensuring cohesive brand representation
- Adapt displays for new product launches and seasonal themes, increasing customer engagement
- Collaborate with sales teams to optimize product placement, boosting store traffic and sales by 15%
- Analyze sales data to refine visual strategies, resulting in a 10% increase in seasonal product turnover
Visual Merchandiser
Groupe Dynamite
11.2014 - 05.2020
- Coordinate team efforts for seamless operations, ensuring timely resolution of admin issues
- Maintain accurate records and documentation with a detail-focused approach
- Apply analytical skills to solve problems efficiently, meeting company goals
- Developed and executed visual merchandising strategies, boosting store traffic and sal
- Analyzed and reported key KPIs, facilitating data-driven decision-making
- Collaborated with sister store to ensure consistent brand presentation
- Adapted displays to highlight new products and promotions, increasing customer interest
Education
Marketing - Marketing
Saskatchewan Polytechnic
Saskatoon, SK04.2023
New Media & Communications - Media Studies
Saskatchewan Polytechnic
Saskatoon, SK06.2014
Skills
- Marketing Analytics
- Verbal Communication
- Strategic Planning
- Adobe Creative Suite
- Social Media Marketing
- Time management
- Collaboration
- Visual Design
- Customer Engagement
- Medical administration
Timeline
Administration
Peak Health and Performance
11.2023 - Current
Visual Merchandiser
H&M
04.2022 - 01.2024
Visual Merchandiser
Groupe Dynamite
11.2014 - 05.2020
Marketing - Marketing
Saskatchewan Polytechnic
New Media & Communications - Media Studies
Saskatchewan Polytechnic
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