Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachelle Rheault

Cranbrook,BC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

PCC

IH
Cranbrook, British Columbia
01.2021 - Current
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Observed and interpreted patients' symptoms, devised individualized care plans, delivered best and most suitable care and advice and communicated to nursing staff and physicians.
  • Responded promptly to inquiries from physicians or other healthcare providers regarding changes in medication orders or treatments.
  • Coordinated staffing schedules to meet patient needs while adhering to budgetary constraints.
  • Actively listened to concerns from both patients and staff members regarding issues related to patient care.
  • Collaborated with other departments to ensure quality patient care was provided throughout the hospital system.
  • Investigated incidents involving patients or staff members, documenting findings as necessary.
  • Demonstrated knowledge and clinical expertise to effectively supervise nursing activities and achieve optimal patient outcomes in hospital department and nursing home.
  • Liaised between patients and families by providing health information and addressing questions and concerns.
  • Communicated with patients with compassion while keeping medical information private.
  • Provided clinical leadership and direction for nursing staff, ensuring that all tasks were completed in accordance with accepted standards of care.

Shift Coordinator

IH
Cranbrook, British Columbia
03.2020 - 03.2021
  • Coordinated between multiple departments to ensure efficient workflow processes.
  • Participated in regular meetings with senior management to discuss hospital operations.
  • Satisfied customer queries over phone and email to maintain positive patient-provider relationships.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.

Discharge Planner

IH
Cranbrook, British Columbia
04.2019 - 03.2020
  • Evaluated patient's ability to live independently or function within an assisted living facility prior to release from the hospital.
  • Maintained timely communication with physicians regarding patient's progress during the course of treatment prior to discharge.
  • Created a safe environment for discharged patients by providing information about safety precautions at home and in the community.
  • Assisted in the coordination of services needed after hospitalization such as home health care, durable medical equipment, transportation.
  • Facilitated referrals for follow up appointments with specialists or primary care providers post-discharge.
  • Coordinated community resources such as housing, food banks, financial assistance programs. for discharged patients who need additional support after leaving the hospital.

Home Care RN

IH
Cranbrook , BC
05.2018 - 12.2019
  • Provided physical assessments, medication, and chronic disease management to home health patients.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.

Director of Patient Care Services

JCCV
Cranbrook
01.2017 - 09.2018

RN Case Manager

DND
Ottawa, Ontario
01.2006 - 07.2014
  • Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
  • Educated patients and caregivers on healthcare protocols and processes.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.

Education

Bachelor of Science - Nursing

University of Ottawa
Ottawa, None
06-1995

Skills

  • First Aid/CPR
  • Active listening
  • Team collaboration
  • Conflict resolution
  • Time management
  • Nursing process
  • Personal protective equipment
  • Vital signs monitoring
  • Clinical decision making
  • Professionalism and ethics
  • Patient discharging

Timeline

PCC

IH
01.2021 - Current

Shift Coordinator

IH
03.2020 - 03.2021

Discharge Planner

IH
04.2019 - 03.2020

Home Care RN

IH
05.2018 - 12.2019

Director of Patient Care Services

JCCV
01.2017 - 09.2018

RN Case Manager

DND
01.2006 - 07.2014

Bachelor of Science - Nursing

University of Ottawa

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Rachelle Rheault