Rachelle Khan
Aurora,ON
Summary
Experienced and dedicated customer service professional with a background in hospitality. Strong team player with a friendly and positive attitude, skilled in building relationships with clients. Committed to ensuring customer satisfaction and enhancing company performance. Additionally, proficient as a freelance illustrator.
Overview
25
25
years of professional experience
Work History
Freelance Illustrator/Owner
RK Illustrations
01.2016 - Current
- Offering freelance illustration services to diverse clientele, including Brixton Bespoke and Lax O'Sullivan Law Firm.
- Specializing in portraiture.
- Managing printing and delivery of final products to clients.
- Engaging in ongoing development of innovative marketing strategies.
Bartender
Kelsey's Bar and Grill
01.2007 - Current
- Efficiently manage guest services in a high-volume setting.
- Assist in overseeing inventory management and accounting for liquor stock.
- Handle reservations, take-out orders, and phone inquiries.
- Manage cash register balancing and accurate order processing.
- Address customer inquiries and concerns promptly and effectively to ensure satisfaction and foster repeat business.
Freelance Illustrator/Graphic Design Assistant
Mag Graphic
01.2017 - 01.2018
- Assisted with custom product illustrations
- Assisted with graphic design projects
- Various tasks included creating icons, photo retouching.
Freelance Illustrator (Contract)
Young & Rubicam
01.2015 - 01.2015
- Produced storyboards for a range of Fisher Price commercial presentations
Graphic Designer/Administrative Assistant
Soul2Sole Latin Dance Company
01.2011 - 01.2014
- Managed student enrollment and payments.
- Developed marketing campaigns and created promotional materials.
- Coordinated student communications and event updates via email and social media.
- Cultivated and maintained positive relationships with students.
- Assisted in organizing staff meetings and company events.
Bartender
Boston Pizza
Markham
01.2005 - 01.2007
Customer Service/Sales Associate
Tip Top Tailor
01.2004 - 01.2006
- Conducted cash handling and reconciliation.
- Maintained accurate inventory records.
- Cultivated and expanded customer base.
- Liaised with other stores to source available items.
Waitress/Hostess
The Keg Steakhouse
01.2000 - 01.2003
Theatre Assistant
Markham Theatre
01.1999 - 01.2000
- Collaborated as an Assistant Stage Manager.
- Directed lighting arrangements throughout performances.
- Maintained and replaced theater lighting fixtures.
- Contributed to the construction and design of stage sets for production
Education
Independent Illustration -
Seneca@York
Toronto, ON01.2013
Certificate in Animation -
Max the Mutt
Toronto, ON01.2006
Certificate in Art Fundamentals -
Sheridan College
Oakville, ON01.2002
OSSD -
Unionville High School
Unionville, ON01.2000
Arts York Certificate in Enriched Visual Arts -
Unionville High School
Unionville, ON01.1999
Skills
- Illustration
- Graphic Design
- Adobe Illustrator
- Adobe Photoshop
- Adobe Creative Suite
- Procrate Software
Timeline
Freelance Illustrator/Graphic Design Assistant
Mag Graphic
01.2017 - 01.2018
Freelance Illustrator/Owner
RK Illustrations
01.2016 - Current
Freelance Illustrator (Contract)
Young & Rubicam
01.2015 - 01.2015
Graphic Designer/Administrative Assistant
Soul2Sole Latin Dance Company
01.2011 - 01.2014
Bartender
Kelsey's Bar and Grill
01.2007 - Current
Bartender
Boston Pizza
01.2005 - 01.2007
Customer Service/Sales Associate
Tip Top Tailor
01.2004 - 01.2006
Waitress/Hostess
The Keg Steakhouse
01.2000 - 01.2003
Theatre Assistant
Markham Theatre
01.1999 - 01.2000
Independent Illustration -
Seneca@York
Certificate in Animation -
Max the Mutt
Certificate in Art Fundamentals -
Sheridan College
OSSD -
Unionville High School
Arts York Certificate in Enriched Visual Arts -
Unionville High School