Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rachelle House

Pasadena,Canada

Summary

Results-driven individual with 15+ years in customer service, client satisfaction & technology related roles. Thrives under fast paced, dynamic environments. Known for excellent communication skills, teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Skilled in problem-solving, optimizing sales and client satisfaction. Capable of managing projects and collaborating effectively with multidisciplinary teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Published visual artist specializing in painting, digital art, and painting. Experience exhibiting work, completing commissions, and contributing to community art projects. Skilled in concept development, project management, and innovative problem-solving.

Overview

18
18
years of professional experience

Work History

Visual Artist

Self Employed
06.2006 - Current
  • Created 2D and 3D media using both traditional and modern techniques.
  • Developed original artwork for a variety of clients, including galleries and private collectors.
  • Collaborated with other artists to create multimedia pieces.
  • Composed detailed proposals outlining artistic concepts and scope of work for clients.
  • Engaged with potential buyers through online platforms such as social media networks.
  • Instructed students in painting, drawing, sculpture and other mediums during workshops or classes.
  • Designed promotional material such as brochures, flyers and postcards for upcoming shows.
  • Developed marketing strategies designed to increase visibility of artwork among target audiences.

Bartender/Waitstaff

Park West
06.2024 - 08.2024
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Processed payments accurately and efficiently with POS system.
  • Resolved customer complaints in a professional manner.
  • Performed opening and closing duties including restocking supplies.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Social Media Management/Front of House Management

Newfound Sushi
02.2019 - 07.2023
  • Monitored guest interactions and staff performance, boosting satisfaction.
  • Led front-end operational enhancements, elevating service quality.
  • Instilled enthusiastic work environment, motivating staff to excel in challenging situations
  • Revamped social media approach to strengthen brand identity and customer connection
  • Elevated service quality, achieving top guest ratings consistently
  • Trained new staff, ensuring adherence to service excellence standards
  • Streamlined service protocols to enhance operational efficiency and customer satisfaction
  • Monitored and refined food presentation, ensuring consistent quality and guest approval
  • Responded promptly and professionally to customer inquiries via social media channels.
  • Created engaging visuals for use in social posts, such as infographics, videos.

Rehabilitation Assistant (Physio Assistant)

Veitch Wellness Centre
06.2022 - 03.2023
  • Supported patient rehabilitation
  • Applied advanced therapeutic techniques, leading to improved patient outcomes and satisfaction
  • Collaborated with healthcare team to develop and implement effective treatment strategies
  • Achieved measurable improvements in patient mobility and overall health
  • Provided emotional and motivational support to patients, boosting their therapy adherence
  • Provided assistance to team of physiotherapists
  • Applied different modalities to client per the direction of physiotherapists
  • Assisted clients to and from treatment rooms
  • Sanitized and restocked treatment rooms
  • Trained in JaneApp
  • Assisted in front office fill in shifts, greeting clients, setting appointments, used various insurance portals to complete payments

Education

Rehabilitation Assistant - OTA/PTA

College of the North Atlantic
01.2022

Business Management - Human Resources

College of the North Atlantic
01.2013

Undergraduate program - Police Studies

Memorial University of Newfoundland
01.2009

Undergraduate program - Visual Arts and general studies

Sir Wilfred Grenfell College
01.2005

Graduated with honors -

Pasadena Academy
01.2005

Skills

  • POS system administration
  • Customer and client relations
  • Hygiene and safety compliance standards
  • Data confidentiality management
  • Efficient caseload management
  • Effective time management
  • Brand development support
  • Digital marketing expertise
  • 2D/3D design
  • Marketing and promotion
  • Interdisciplinary teamwork
  • Patient Advocacy
  • Professional ethics
  • Scheduling
  • Administrative assistance

References

References Available Upon Request

Timeline

Bartender/Waitstaff

Park West
06.2024 - 08.2024

Rehabilitation Assistant (Physio Assistant)

Veitch Wellness Centre
06.2022 - 03.2023

Social Media Management/Front of House Management

Newfound Sushi
02.2019 - 07.2023

Visual Artist

Self Employed
06.2006 - Current

Rehabilitation Assistant - OTA/PTA

College of the North Atlantic

Business Management - Human Resources

College of the North Atlantic

Undergraduate program - Police Studies

Memorial University of Newfoundland

Undergraduate program - Visual Arts and general studies

Sir Wilfred Grenfell College

Graduated with honors -

Pasadena Academy

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Rachelle House