Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rachelle Charlebois

Fairmont Hot Springs

Summary

Diligent food service worker, with comprehensive background in food service operations, delivering consistent quality in customer satisfaction, with a proven track record of maintaining high standards in food preparation and safety.

Demonstrated ability in teamwork and adaptability to dynamic kitchen environments.

Passionately seeking and eager to contribute my talents and skills to your food services and to grow within a dynamic organization. Known for collaborative approach and commitment to excellence, with eagerness, ready to tackle new challenges with dedication and enthusiasm.

Looking forward to an opportunity in making a meaningful impact and becoming an integral part of your dynamic team.

Overview

24
24
years of professional experience

Work History

Cashier/Sales Associate

The Home Depot
04.2022 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Gas Station Attendant/Cashier

McEwen
06.2018 - 05.2021


  • Ensured accurate cash handling and maintained a balanced register at the end of each shift, for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers. enhancing safety and cleanliness of facility with thorough daily inspections and maintenance tasks
  • Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Built trustful relationships with customers to encourage return visits.
  • Assisted with inventory management, helping to keep stock levels consistent and up to date..
  • Managed merchandise displays effectively, keeping shelves stocked and visually appealing for shoppers convenience.
  • Trained new hires in company policies and procedures, fostering a productive work atmosphere.
  • Processed transactions quickly, reducing customer wait times.
  • Managed inventory levels to prevent stockouts, ordering new supplies as necessary.
  • Improved efficiency by organizing merchandise and restocking shelves, ensuring products were easily accessible.
  • Built relationships with customers to encourage repeat business, facilitating positive shopping experiences, greeting customers warmly upon entry.
  • Upon closing, at the end of my night shift, I closed 2 cash registers, lotto machine, closed gas pumps, did a reading of pumps and cash registers, Tallied up cash and deposited in safe,swept and mopped the floors, set the alarm, closed lights and then locked up.

Restaurant Owner

The Harvest Garden
07.2000 - 02.2002
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Supervised daily activities of restaurant and 4 employees.
  • Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
  • Planned and executed strategies to increase customer loyalty and retention.
  • Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Negotiated favorable lease terms with property owners, securing prime location spots at reduced rental rates.
  • Developed and implemented comprehensive business plan to maximise restaurant success.
  • Coordinated catering events that showcased the restaurant''s culinary talents while generating additional revenue streams through off-site services.
  • Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Motivated staff to perform at peak efficiency and quality.
  • Developed unique events and special promotions to drive sales.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Coordinated with supply chain partners to ensure timely delivery of raw materials, preventing production stoppages.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Made sure that products were produced on time and are of good quality.
  • Provided a very comforting and aesthetically pleasing atmosphere, a meeting ground, for friends and family to gather, sharing pleasure of good food and good company. A home away from home, a quaint, warm and kindred kinda feeling atmosphere. Good food and Good company is LOVE!!!

Education

High School Diploma -

Kennedy C.I.
Windsor, ON

Skills

  • Strong work ethic
  • Empathetic communication
  • Honest and dependable
  • Credit and cash transactions
  • Organizational growth
  • Food presentation
  • Multilingual communication
  • Strong communication skills
  • Nutrition
  • Customer service
  • Calm and pleasant demeanor
  • Reliable and responsible
  • Positive attitude and energy
  • Team oriented
  • Productivity and efficiency
  • Cash register operation
  • Food preparation
  • Professional appearance maintenance
  • Friendly and outgoing
  • Cleaning and sanitizing
  • Reliability and punctuality

Languages

English
Full Professional
French
Limited Working

Timeline

Cashier/Sales Associate

The Home Depot
04.2022 - 01.2024

Gas Station Attendant/Cashier

McEwen
06.2018 - 05.2021

Restaurant Owner

The Harvest Garden
07.2000 - 02.2002

High School Diploma -

Kennedy C.I.

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Rachelle Charlebois