Jihyun (Rachel) Song
London,ON
Summary
With a proven track record at Plaza Sushi, I excel in sushi rolling expertise and customer relations, showcasing my ability to maintain high standards of hygiene while delivering exceptional service. As a co-owner of Kokame Express, I enhanced small business operations, demonstrating adeptness in staff management and cost control, ensuring customer satisfaction and operational efficiency.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Part Time Sushi Maker
Plaza Sushi
London, Ontario
09.2024 - Current
- Skillfully sliced and diced fresh fish, vegetables, and other ingredients with precision.
- Maintained cleanliness and organization of sushi bar and kitchen areas to meet health and safety standards.
- Sanitized counters, knives, utensils, plates and other items used in food preparation.
- Rolled nori sheets around fillings to make traditional maki sushi rolls.
Part Time Dry Cleaner Cashier
The Dry Cleaner
London, Ontario
01.2024 - Current
- Responded promptly to customer inquiries about products or services offered by the business.
- Assisted customers in selecting items based on their individual requirements.
Restaurant Co Owner
Kokame Express
London, Ontario
09.2012 - 07.2023
- Managed food preparation, guest interaction, quality control and customer relations.
- Performed regular inspections of kitchen facilities to ensure cleanliness, safety requirements are met as well as adherence to health codes, regulations set by state, local government agencies .
- Oversaw food preparation, production and presentation according to quality standards.
- Operated equipment and machinery according to safety guidelines.
Server
Kokame Sushi
Toronto, Ontario
04.2001 - 07.2012
- Presented menus and answered questions regarding items.
- Took orders from customers accurately and in a timely manner.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
DTS Completion
University of The Nations College
Toronto, ON01-2001
Skills
- Ingredient selection
- Sushi rolling expertise
- Hygiene and cleanliness
- Customer relations
- Product knowledge
- Customer service excellence
- Staff management
- Small business operations
- Cost control
- Menu presentation
- Positive and professional
- Multitasking and organization
Certification
- Food Safety Certification
Languages
Korean
Professional
References
References available upon request.
Timeline
Part Time Sushi Maker
Plaza Sushi
09.2024 - Current
Part Time Dry Cleaner Cashier
The Dry Cleaner
01.2024 - Current
Restaurant Co Owner
Kokame Express
09.2012 - 07.2023
Server
Kokame Sushi
04.2001 - 07.2012
- Food Safety Certification
DTS Completion
University of The Nations College
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