Rachel Wilcox Martinez
Valley Village
Summary
A position that offers a high level of challenge, responsibility, and the opportunity for continued growth.
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
33
33
years of professional experience
Work History
Medical Assistant/Office Manager
The Body Sculpting Studio
Valley Village
09.2022 - Current
- Provided support to the physician by assisting in cool sculpting treatments, administering injections, performing Emsculpt treatments, calling in prescriptions, scheduling appointments, and conducting patient consultations while managing both front and back office operations.
- Worked in a physician's office focused on nutrition, weight loss, and body contouring services.
- Assisted in patient intake and maintained accurate medical records.
- Prepared examination rooms and ensured compliance with safety protocols.
- Coordinated scheduling for patient appointments and follow-ups.
Supervisor
Enrichment Planet
Valley Village
09.2016 - 11.2017
- Managed aftercare program to ensure a safe and engaging environment for children at Colfax Charter Elementary School.
- Supervised staff and managed payroll while creating weekly activity and employee schedules, assisted children with homework, and taught cooking and science classes to enhance engagement.
Front office/Medical Assistant
J Randolph Schnitman, MD
Beverly Hills
05.2013 - 09.2016
- Responsibilities include scheduling appointments and surgeries, calling in prescriptions, insurance authorizations, bookkeeping, ordering supplies, preparing exam rooms, processing cultures, assisting physician, patient histories, and administering injections.
- Practice specializing in Otolaryngology.
Hospital Assistant III
David Geffen School of Medicine
Santa Monica
05.2012 - 12.2012
- Responsibilities include assisting physician in minor and surgical procedures, venipuncture, providing pre and post operative care, setting up sterile trays and calling in prescriptions.
- Dermatology practice specializing in diagnosis and treatment of skin disease, investigative dermatology research and cosmetic procedures.
Medical Assistant/Front office
Leonard Kim, MD
Beverly Hills
11.2008 - 08.2010
- Responsibilities include assisting Physician, providing pre and post op care, charting histories, filing, answering phones, scheduling appointments, surgeries, and procedures.
- Skin care sales, interviewing and training employees, calling in prescriptions, maintaining and ordering supplies.
- Dermatology practice specializing in surgical dermatology, cosmetic, laser and Mohs surgery.
Medical Assistant
Edward Kantor, MD and Joseph Sugerman, MD
Beverly Hills
07.2002 - 10.2008
- Responsibilities include assisting physician in minor surgical procedures, preparing exam rooms, sinus x-rays, patient histories, processing cultures, surgery scheduling, pre and postoperative care, and answering phones.
- Maintaining instruments.
- Specializing in Otolaryngology, Head and Neck Surgery.
Medical Assistant
01.1999 - 07.2002
- Responsibilities include dissecting and inserting follicular units/grafts.
- Worked independently in a variety of physician's offices specializing in hair transplantations.
Administrative Support Specialist
Hollygrove Childrens Home
Los Angeles
03.1998 - 05.2000
- Responsibilities included extensive mail merging, data entry of incident reports and funding sources, preparation of donor visit reports, newsletters, and volunteer files.
- Responsible for scheduling of meetings that included those of the board of directors and organizing mentoring programs.
- Non-profit organization serving children ages 5-12 who is victims of abuse.
Medical Assistant/Surgery Scheduler
New Hair Institute
Los Angeles
07.1995 - 02.1998
- Responsibilities included assisting physicians during surgery through dissection and insertion of follicular grafts/units, wound closures, suture removals, sterilization of tray set up, venipuncture, and instructing patient on post surgical regimens.
- Additionally, coordinated and trained new employees in a number of areas ranging from scheduling, computer utilization, front office duties, and all surgical procedures.
- Cosmetic surgery specializing in hair transplantation.
Medical Assistant
Santa Monica Medical and Surgical Group
Santa Monica
02.1993 - 03.1995
- Responsibilities included insurance authorizations, taking blood pressure, venipuncture, EKG's, assisting in minor surgical procedures, implemented and submitted via computer modem FAA medical certification exams for pilots, calling in prescriptions, checking in patients, appointment scheduling, answering phones, and managing physician "On Call" service.
- Specialized in family practice, internal medicine, and minor surgical procedures.
Education
X-ray certification limited to the skull -
Meric College
North HollywoodMedical Assistant Diploma - Certificate of instruction in injection and Venipuncture, Perfect attendance, Honor Roll
National Education Center
Los Angeles, CASeveral courses in general education -
Santa Monica College
Santa Monica, CASkills
- Patient Care & Clinical Support
- Injections & Venipuncture
- Pre/Post-Operative Care
- Surgical Assisting & Sterile Technique
- Vital Signs & Patient Histories
- CoolSculpting & Emsculpt Treatments
- Medical Office Management
- Surgical Scheduling & Coordination
- Insurance Verification & Authorizations
- High-Volume Patient Flow
- Staff Training
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Strong communication and patient care skills
References
Available upon request
Timeline
Medical Assistant/Office Manager
The Body Sculpting Studio
09.2022 - Current
Supervisor
Enrichment Planet
09.2016 - 11.2017
Front office/Medical Assistant
J Randolph Schnitman, MD
05.2013 - 09.2016
Hospital Assistant III
David Geffen School of Medicine
05.2012 - 12.2012
Medical Assistant/Front office
Leonard Kim, MD
11.2008 - 08.2010
Medical Assistant
Edward Kantor, MD and Joseph Sugerman, MD
07.2002 - 10.2008
Medical Assistant
01.1999 - 07.2002
Administrative Support Specialist
Hollygrove Childrens Home
03.1998 - 05.2000
Medical Assistant/Surgery Scheduler
New Hair Institute
07.1995 - 02.1998
Medical Assistant
Santa Monica Medical and Surgical Group
02.1993 - 03.1995
X-ray certification limited to the skull -
Meric College
Medical Assistant Diploma - Certificate of instruction in injection and Venipuncture, Perfect attendance, Honor Roll
National Education Center
Several courses in general education -
Santa Monica College