RACHEL WALKER
Van Nuys
Summary
Dedicated healthcare professional with extensive experience providing quality care to elderly, physically and mentally disabled clients. Proven ability to build strong and trusting relationships with clients and their families. Skilled in personal care, medication administration, and daily activities. Knowledgeable individual passionate about providing compassionate care to elderly and disabled individuals. Skilled in monitoring vital signs, meal preparation, and providing companionship. Demonstrates ability to work both independently and as part of a team to provide high-quality care. Diligent professional with proven knowledge of ambulatory care, case management, and emergency response.
Overview
17
17
years of professional experience
Work History
Direct Support Professional
Partners for Potential
Santa Clarita
05.2024 - Current
- Provided direct support to individuals with developmental disabilities.
- Assisted clients in daily living activities and personal care tasks.
- Developed and implemented individualized support plans for clients.
- Trained new staff on best practices in direct support techniques.
- Maintained accurate records of client progress and activities.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Golf Starter
Woodley Lakes Golf Course
Los Angeles
08.2019 - Current
- Efficiently handled cash payments from customers in accordance with company policies.
- Proactively identified opportunities for improvement within operational processes.
- Trained new starters on proper procedures related to starting golfers off the first tee box.
- Proficiently operated computerized tee-time systems and reservation software programs.
- Successfully completed all necessary paperwork associated with tournament registration processes.
- Supervised practice areas including driving range, chipping area and putting green.
- Exhibited a positive attitude while working under pressure during peak business hours.
- Demonstrated superior customer service skills in dealing with guests, members, and staff.
- Utilized excellent communication skills to ensure smooth operations on the golf course.
- Provided detailed instructions regarding games rules and etiquette to beginners or inexperienced players.
Home Health Aide
Comfort Keepers
Santa clarita
01.2022 - 05.2024
- Assisted with activities of daily living including bathing, grooming, feeding, toileting and transferring of clients.
- Offered companionship and emotional support to clients while assisting with daily tasks.
- Successfully managed multiple tasks simultaneously while providing quality service to all clients in a timely manner.
- Utilized excellent time management skills to ensure that all assigned duties were completed within the specified timeframe.
- Maintained confidentiality regarding patient information at all times in accordance with HIPAA regulations.
- Demonstrated ability to provide compassionate and respectful care for elderly patients in their homes.
- Recorded patient information, notifying nursing staff of changing or unusual conditions.
- Responsible for coordinating transportation for medical appointments as well as other errands for clients when needed.
Locker Room Attendant
City of Los Angeles
Los Angeles
05.2009 - 10.2019
- Collaborated with team members to ensure all tasks were completed in a timely fashion.
- Managed inventory levels of supplies ensuring there was always enough on hand when needed.
- Adhered to company policy regarding confidentiality of patron information at all times.
- Provided additional support as needed during special events held within the facility's locker rooms.
- Ensured that all rules were followed while maintaining a safe environment for patrons at all times.
- Demonstrated knowledge of safety protocols and procedures including proper lifting techniques and reporting accidents.
- Followed health codes strictly when preparing food for athletes after practices or games.
Home Health Aide
First Light Home Care
Orange County
03.2018 - 12.2018
- Assisted with activities of daily living including bathing, grooming, feeding, toileting and transferring of clients.
- Offered companionship and emotional support to clients while assisting with daily tasks.
- Successfully managed multiple tasks simultaneously while providing quality service to all clients in a timely manner.
- Utilized excellent time management skills to ensure that all assigned duties were completed within the specified timeframe.
- Maintained confidentiality regarding patient information at all times in accordance with HIPAA regulations.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Demonstrated ability to provide compassionate and respectful care for elderly patients in their homes.
- Developed strong communication skills by interacting with a variety of medical professionals, family members, and patients.
Education
High School Diploma -
Fredrick Douglas high school
Skills
- Quality Program Protocol
- Case Management
- Compassionate Client Care
- Care Plan Assessment
- CPR Certified
- Individualized support planning
- Record keeping
- Safety protocol adherence
References
- Danielle Martin, Supervisor/ Coordinator for Partners For Potential, Danielle.Martin@Partnersforpotential.prg
- Robert Cavenaugh Supervisor, Woodley Lakes Golf Course, (818) 606-5556
- Emily Hogane,Supervisor, Comfort Keepers, (661) 287-4201, emilyhogane@comfortkeepers.com
Timeline
Direct Support Professional
Partners for Potential
05.2024 - Current
Home Health Aide
Comfort Keepers
01.2022 - 05.2024
Golf Starter
Woodley Lakes Golf Course
08.2019 - Current
Home Health Aide
First Light Home Care
03.2018 - 12.2018
Locker Room Attendant
City of Los Angeles
05.2009 - 10.2019
High School Diploma -
Fredrick Douglas high school