Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Van

Coquitlam, BC

Summary

Dynamic undergraduate committed to enhancing customer experiences by providing tailored service and efficient support. Proficient in multitasking while maintaining high standards in beverage preparation and team training, fostering a collaborative and welcoming environment.

Overview

7
7
years of professional experience
2
2
Certifications

Work History

Barista

Industry Haus
Port Coquitlam, Canada
01.2024 - 10.2024
  • Operated espresso machines and brewing equipment with precision, ensuring high-quality beverage preparation.
  • Managed morning rush of customers, delivering efficient, levelheaded service to ensure smooth operations.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Trained new baristas on beverage preparation and customer service practices, enhancing team readiness.

Barista

Starbucks Coffee
Coquitlam, Canada
01.2021 - 01.2023
  • Memorized over 150+ coffee and tea beverages and completed numerous off-label drinks
  • Recommended products tailored to individual customer needs and preferences, enhancing customer satisfaction
  • Exhibited strong work ethic in fast-paced environments to maintain service quality
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities

Office Janitor

Sunterra Market
Calgary, Canada
01.2018 - 01.2020
  • Maintained clean environments in commercial buildings through vacuuming, mopping, and dusting to enhance hygiene and comfort
  • Emptied trash cans and recycling bins to uphold cleanliness and minimize germ exposure
  • Replenished paper towel and toilet paper dispensers to ensure user convenience and satisfaction

Education

Bachelor of Science -

Simon Fraser University
03-2026

Skills

  • Customer service
  • Team collaboration
  • Effective communicator
  • Problem solving
  • Time management
  • Continuous learning
  • Intellectual curiosity

Certification

Standard First Aid with BLS (HCP)

Timeline

Barista

Industry Haus
01.2024 - 10.2024

Barista

Starbucks Coffee
01.2021 - 01.2023

Office Janitor

Sunterra Market
01.2018 - 01.2020

Bachelor of Science -

Simon Fraser University
Rachel Van