Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Trevino

Bakersfield

Summary

Clinical mental health professional with solid track record in patient care and therapeutic support. Skilled in crisis intervention, patient assessment, patient resources and developing personalized care plans. Strong focus on team collaboration and adaptable to changing needs. Dependable with deep understanding of mental health conditions and effective communication techniques. Demonstrates strong independent, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Bakersfield Behavioral Healthcare Hospital
06.2023 - Current
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
  • Improved patient well-being by providing compassionate care and support during their mental health journey.

PASR

Kern Medical Center
11.2009 - Current
  • Verified insurance coverage to confirm patient coverage for necessary medical services.
  • Gathered demographic and insurance information to register patients for medical appointments.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Built rapport with diverse populations through excellent interpersonal skills, empathy, and active listening abilities during interactions with patients and families.
  • Supported the hospital''s commitment to outstanding patient care by adhering to all policies and procedures related to registration processes.
  • Collaborated with clinical staff to ensure seamless coordination between departments during patient transfers or admissions from emergency situations.
  • Assisted in training new telemetry monitor technicians, sharing expertise and knowledge to help develop competent and confident staff members.
  • Improved workflow efficiency by maintaining up-to-date documentation on monitored patients, including rhythm strips and vital signs.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Bachelor of Science - Behavioral Sciences

Grand Canyon University
Phoenix, AZ
06-2024

Associate of Science - Clinical And Administrative Medical Assisting

San Joaquin Valley College
Bakersfield, CA
03-2003

Skills

  • De-escalation techniques
  • Behavior observation
  • Stress reduction techniques
  • Suicide prevention
  • Problem-solving
  • Time management
  • Client advocacy
  • Conflict resolution
  • Client documentation

Certification

  • Basic Life Support Certification (BLS)

Timeline

Mental Health Technician

Bakersfield Behavioral Healthcare Hospital
06.2023 - Current

PASR

Kern Medical Center
11.2009 - Current
  • Basic Life Support Certification (BLS)

Bachelor of Science - Behavioral Sciences

Grand Canyon University

Associate of Science - Clinical And Administrative Medical Assisting

San Joaquin Valley College
Rachel Trevino