Rachel Thompson
Halifax
Summary
Pharmacy professional with upwards of 6 years of pharmacy experience with hopes of gaining further employment and experience as a pharmacy assistant. Known for reliability and adaptability in fast-paced environments as well as demonstrating excellent communication skills and organization in the workplace.
Overview
9
9
years of professional experience
Work History
Pharmacy Assisstant
Hines Pharmachoice
09.2019 - 02.2025
- Answered telephones and provided information about order status, store hours and other pharmacy related questions.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Greeted customers and responded to questions with friendly and knowledgeable assistance.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Coordinated with insurance companies to resolve billing and reimbursement issues.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Fully trained on the use of Kroll
COVID-19 Vaccination Clinic Coordinator
Hines Pharmachoice
05.2020 - 09.2020
- Reduced patient wait times through effective management of patient flow and resource allocation.
- Oversaw maintenance of electronic health records, ensuring accuracy and confidentiality.
- Ordered and maintained inventory of medical supplies, maintaining adequate stock levels while minimizing waste.
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
- Prepared examination rooms at start of shift and executed quick turnovers between appointments.
- Helped front desk staff register and process patients.
- Assisted in hiring and training of new clinic staff members.
Cashier
Hines Pharmachoice
04.2016 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Arts - Psychology
St. Francis Xavier University
AntigonishSkills
- Strong communication skills
- Time management and prioritization
- Excellent attention to detail
- Multi-tasking
- Experience working with patients experiencing opioid use disorder and withdrawal
- 5 years experience with the Bloom Program
Languages
English
Timeline
COVID-19 Vaccination Clinic Coordinator
Hines Pharmachoice
05.2020 - 09.2020
Pharmacy Assisstant
Hines Pharmachoice
09.2019 - 02.2025
Cashier
Hines Pharmachoice
04.2016 - 09.2019
Bachelor of Arts - Psychology
St. Francis Xavier University
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