Rachel Spencer
St Catharines,ON
Summary
Developed strong customer service and multitasking skills in cafe and restaurant environment. I have been praised for demonstrating the ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/ All-Rounder
Milestone Kitchen
08.2025 - 11.2025
- Served hundreds of customers daily with friendly and efficient service
- Took and prepared complex orders accurately and quickly
- Stayed organized and on task in a fast-paced environment with minimal supervision
- Opened and closed the café independently, ensuring everything ran smoothly
- Managed high-volume rush periods while maintaining quality and customer satisfaction
Cashier/ Crew Member
Mold-Masters SportsPlex
09.2022 - 04.2025
- Handled long lines and rush times due to major town events
- Served hundreds of customers daily
- Provided customers with accurate information about locations and event dates involving the town
- Properly managed myself and stayed on task with no supervision
- Closed down and opened up the store many times alone
- Processed customer transactions accurately using point-of-sale systems.
Seller/ Cashier
Bath and Body Works
09.2024 - 04.2025
- Received the employee of the month “Spotlight award”
- Assisted hundreds of customers daily with product inquiries and purchases, maintaining a friendly and knowledgeable approach.
- Answered customer questions with accurate and helpful information regarding store layout, item availability, and promotions.
- Adapted quickly to changing priorities, such as switching between cashier duties, customer service, and restocking.
Server
Kits Irish Kitchen
06.2023 - 08.2024
- Provided exceptional customer service to enhance guest satisfaction and repeat business.
- Coordinated food and beverage orders, ensuring timely delivery and adherence to quality standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Undergraduate -
Brock University
St Catharines, ON04.2027
Undergraduate -
Griffith University
Gold Coast, QLD, AustraliaHigh School Diploma -
Georgetown District High School
Georgetown, ON06.2023
Skills
- Friendly, positive attitude
- Flexible and adaptable
- Calm under pressure
- Teamwork and collaboration
- Customer service
- Problem-solving
LANGUAGES
English
French
ASL - training
Certification
Smart Serve
First Aid- CPR Class C
Timeline
Server/ All-Rounder
Milestone Kitchen
08.2025 - 11.2025
Seller/ Cashier
Bath and Body Works
09.2024 - 04.2025
Server
Kits Irish Kitchen
06.2023 - 08.2024
Cashier/ Crew Member
Mold-Masters SportsPlex
09.2022 - 04.2025
Undergraduate -
Brock University
Undergraduate -
Griffith University
High School Diploma -
Georgetown District High School