Rachel Shetrone
Berkeley
Summary
Dedicated Certified Medical Assistant with expertise in vital signs, phlebotomy, and medical terminology. Committed to enhancing patient care and streamlining processes for improved healthcare delivery.
Overview
6
6
years of professional experience
Work History
Certified Medical Assistant
Jiva Health
Pinole
11.2025 - Current
- Assisted in patient examination and preparation for physician evaluation.
- Managed patient records and ensured accurate documentation in electronic systems.
- Coordinated scheduling of patient appointments and follow-up visits.
- Monitored vital signs and reported changes to healthcare providers promptly.
- Maintained cleanliness and organization of examination rooms and medical supplies.
- Supported billing processes by verifying insurance information and collecting co-pays.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Scheduled appointments for patients via phone and in person.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Processed payments from patients accurately using cash registers or computerized systems.
- Assisted with scheduling patient appointments and follow-up visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Oakland
09.2024 - Current
Certified Medical Assistant
O’Connor Medical Group
Pinole
12.2024 - 07.2025
- Assisted in patient examination and preparation for physician evaluation.
- Managed patient records and ensured accurate documentation in electronic systems.
- Coordinated scheduling of patient appointments and follow-up visits.
- Monitored vital signs and reported changes to healthcare providers promptly.
- Collaborated with medical staff to enhance patient care processes and workflows.
- Maintained cleanliness and organization of examination rooms and medical supplies.
- Supported billing processes by verifying insurance information and collecting co-pays.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Scheduled appointments for patients via phone and in person.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
Berkeley
08.2022 - 06.2024
Material Handler
Graphic Packaging International
Oroville
06.2019 - 11.2022
- Supply gluers with flat stock material
- Unload pallets of corrugated
- Stage corrugated for case erectors
- Load scrap trucks
- Complete daily pallet jack inspection and document inspection results
- SAP knowledge to generate and complete shipping/receiving documentation
- Interplant shipments
- Provide monthly material inventories
- Good organization/project management skills
- Excellent written and oral communication skills
- Ability to work independently and with a team
- Responsible for stacking pallets to the specified work instructions and pallet diagrams
- Responsible to restock materials for the following crew
- Responsible to review and confirm pallet S-Tags & pallet logs, and work instructions
- Responsible to inspect and pack cartons when needed
- Only quality products are to be packed
- Responsible for maintaining the cleanliness of work area
- Ability to lift 25-35lbs boxes continuously and 50lbs occasionally to cover palletizer position
Education
High School Diploma - General
Berkeley Adult School
Berkeley, CAClinical Medical Assistant -
Cal Regional
Oakland, CASkills
- Microsoft Word
- Teams
- Basic Math
- Vital Signs
- Prioritizing Patients
- Critical Thinking
- IM, ID And Sub Q Injections
- CPR Certified
- Phlebotomy
- Medical Terminology
- Customer Service
- Organizational Skills
References
- Pamela Sanchez, zps9108@gmail.com, 916-599-8255
- Brianna Day, sevillebree@gmail.com, 530-821-3017, Berkeley, CA, 08/01/22, 06/01/24
- Oakland, CA, 09/01/24, Present
Timeline
Certified Medical Assistant
Jiva Health
11.2025 - Current
Certified Medical Assistant
O’Connor Medical Group
12.2024 - 07.2025
09.2024 - Current
08.2022 - 06.2024
Material Handler
Graphic Packaging International
06.2019 - 11.2022
High School Diploma - General
Berkeley Adult School
Clinical Medical Assistant -
Cal Regional