Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rachel Russell (Ray)

Los Angeles

Summary

Poised, adaptable, and service-driven professional with a background in luxury brand representation, high-touch client service, and fast-paced hospitality. Experienced in managing elite customer experiences across fashion, media, and wellness industries. Adept at navigating high-pressure environments with discretion, precision, and grace. Proven ability to connect with diverse individuals, maintain aesthetic presentation, and deliver elevated service. Backed by a family legacy in aviation and deeply committed to upholding the safety, sophistication, and professionalism expected in every industry.

Overview

5
5
years of professional experience

Work History

Front Desk Coordinator

Legacy Glendale
Glendale
04.2025 - Current
  • Oversaw front desk operations in a fast-paced, high-pressure environment. Handled client scheduling, contract updates, and membership sales. Acted as a key communication liaison between clients and internal teams to ensure seamless operations and an elevated customer experience.
  • Assisted with check-in and check-out process by verifying identification and collecting payment information.
  • Assisted with scheduling shifts for front desk staff members according to business needs.

Model & Commercial Talent

Margaux the Agency
Hollywood
01.2021 - Current
  • Represent luxury and lifestyle brands in international campaigns. Maintain high standards of personal presentation and brand alignment. Collaborate with creative teams to deliver visual consistency and elegance.
  • Developed relationships with casting agents and photographers who could provide future work opportunities.
  • Traveled to different locations for photoshoots when required.
  • Managed time efficiently in order to complete multiple assignments within deadlines.

Brand Ambassador

4Ocean
Los Angeles
02.2020 - Current
  • Represent eco-conscious mission with public presence and social engagement. Facilitate brand visibility through events, partnerships, and digital campaigns.
  • Collaborated with creative professionals to develop effective marketing strategies.
  • Created content such as videos, blogs, and articles highlighting the company's offerings.

Actor – SAG-AFTRA

Margaux the Agency
Hollywood
01.2020 - Current
  • Adapt to high-pressure, client-facing environments with professionalism. Experience working on-set with high-profile talent and production teams.
  • Memorized lines for multiple characters in a production.
  • Appeared in commercials, music videos, web series, short films, independent films.
  • Developed strong acting skills through rehearsals and coaching sessions.
  • Managed time efficiently between multiple projects simultaneously.

Production Assistant – Colorist Dept.

Freelance / Dayplayer
Los Angeles
08.2021 - 08.2021
  • Supported post-production workflows with attention to detail and timing. Coordinated with editors to maintain visual standards.
  • Assisted in assembling stage sets and props onsite.

Education

Bachelor of Arts - Film And Media

University of California, Santa Barbara
Santa Barbara, CA
06-2022

Skills

  • Communication skills
  • Appointment management
  • Travel coordination
  • Reception management
  • Transaction management
  • Team coordination
  • Software proficiency
  • Customer service
  • VIP & High-Net-Worth Client Service
  • Crisis Management & Improvisation
  • Time Management Under Pressure
  • Brand Presentation & Public Speaking
  • Social Media Representation
  • Collaborative Teamwork
  • Multicultural Sensitivity

Accomplishments

  • Recipient of The Girl Scout Gold Award
  • Best Offensive Athlete of the Year Award

Timeline

Front Desk Coordinator

Legacy Glendale
04.2025 - Current

Production Assistant – Colorist Dept.

Freelance / Dayplayer
08.2021 - 08.2021

Model & Commercial Talent

Margaux the Agency
01.2021 - Current

Brand Ambassador

4Ocean
02.2020 - Current

Actor – SAG-AFTRA

Margaux the Agency
01.2020 - Current

Bachelor of Arts - Film And Media

University of California, Santa Barbara
Rachel Russell (Ray)