Rachel Rincon

• Prepared and completed all daily paperwork for leasing and maintenance operations.
• Reported property income, billed monthly charges and utilities while collecting and maintaining zero delinquency.
• Converted all handwritten reports, paperwork and record keeping into appropriate computer-based MS application
• Developed and maintain strong relationships with property owners, tenants, vendors, and contractors.
• Responded in a timely manner to tenants’ needs to meet lease obligations.
• Managed all administrative tasks, including work orders, service requests, rent and expense payments, property maintenance, and vendor compliance requirements.

Assisted the property manager in overseeing rental operations, including tenant

onboarding and lease management.

• Conducted property tours for prospective tenants and handled inquiries regarding rental

policies.

• Maintained accurate records of rent payments and lease agreements.

• Mentored employees in management of complicated sales, complex issues, and difficult customers.
• Managed sales team of 12 agents , setting performance goals, and strategies for attaining objectives.
• Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
• Connected with customers to provide assistance and collect feedback to optimize operations.
• Promoted culture of customer focus, product knowledge, and production solutions to build loyal customer base.

• Screened all guest and visitors into the building.
• Setting and collecting rent when property manager was not present.
• Processed maintenance requests.
• Finding Tenants
• Screening Tenants
• Handling Leases
• Handling Complaints/Emergencies
• Handling Move Outs
• Dealing With Evictions

• Maintain visual appeal of store
• Assist management in task
• Complete store paperwork
• Exceed my sales goal
• Insure others are exceeding their individual sales goals
• Participate in marketing events
• Provide exceptional customer service.

• Serve drinks to customers quickly and correctly.
• Maintain large knowledge of drink selection.
• Arrange bar tending staff to best accommodate changing density of guests.
• Create schedule while taking labor costs into consideration.
• Perform closing process on a nightly basis.
• Developed relationship with regular customers while encouraging others to become return customers through excellent customer service.
• Kept track of tabs accurately and handled money responsibly.
• Provided change accurately.

• Serve drinks to customers quickly and correctly.
• Maintain large knowledge of drink selection.
• Arrange bar tending staff to best accommodate changing density of guests.
• Create schedule while taking labor costs into consideration.
• Perform closing process on a nightly basis.

• Serve drinks to customers quickly and correctly.
• Maintain large knowledge of drink selection.
• Arrange bar tending staff to best accommodate changing density of guests.
• Create schedule while taking labor costs into consideration.
• Perform closing process on a nightly basis.
• Developed relationship with regular customers while encouraging others to become return customers through excellent customer service.
• Kept track of tabs accurately and handled money responsibly.
• Provided change accurately.