Rachel Peters

• Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
• Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
• Made referrals to appropriate services, following up to confirm patients received access to required care.
• Conducted pre-screening activities to determine eligibility for supportive services.
• Assisted with applications and collected required paperwork to help individuals register for supportive services.
• Maintained confidentiality of information regarding clients and company.
• Confirmed appointments, communicated with clients, and updated client records.
• Scheduled office meetings and client appointments for staff teams.
• Organized, maintained and updated information in computer databases.

• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Tracked substitutions and informed customers of changes.

• Planned and prepared for on-location and studio shoots.
• Scheduled and booked locations for photo shoots, working collaboratively with several schools and school districts.
• Digitally edited photos to enhance appearance.
• Edited, toned, captioned, and uploaded photographs for publication.
• Maintained health, safety, and security measures for students and staff during allotted times.
• Mandated Reporter training.
• Maintained photography equipment.
• Maintained student records.

• Utilized POS system to handle customer cash and credit card transactions.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
• Redeemed coupons to discount purchases.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Processed customer orders and accurately handled payment transactions.

Clerical Assistant

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Composed sensitive, confidential reports and documentation.
• Provided clerical support to company employees by copying, faxing, and filing documents.

Child Care Provider

• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Taught children to organize toys, wash hands, and share by leading by example.
• Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
• Nutrition and meal planning for young students ages 0-5.
• Developed and taught Yurok Language Curriculum.

HR Assistant

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Composed sensitive, confidential reports and documentation.
• Provided clerical support to company employees by copying, faxing, and filing documents.