Overview
Work History
Education
Skills
Timeline
Generic

Rachel Peaker

Waterloo,ON

Overview

1
1
year of professional experience

Work History

Operations Intern

DHL Supply Chain
05.2023 - 08.2023
  • Supported the operations team with resource allocation and utilization for optimal expense control.
  • Diagnosed operational inefficiencies in manual excel processes, leading to successful revamps that streamlined information.
  • Generated weekly reports that provided valuable operational insights and drove informed decision making.
  • Conducted and analyzed daily inventory audits through the D-log and excel sheets, resulting in reduced discrepancies under 5% and improved inventory management.
  • Developed a unique digital solution with versatility which translates company wide, ensuring increased efficiencies, revenues, and customer satisfaction.

VIP Lounge Server

Cineplex Cinemas
05.2022 - 06.2023
    • Enhanced customer satisfaction by providing attentive and personalized service in the VIP lounge.
    • Demonstrated problem solving and creativity when contributing to the creation and implementation of location specific bar menu items to differentiate from other locations.
    • Effectively leveraged drink knowledge to make craft beer, wine, and cocktail recommendations for diners while up-selling various food and drink options to maximize sales.
    • Consistently achieved above 17.5% charge tip percentage while building interpersonal relationships with guests, resulting in higher word of mouth recommendations.

Strategy and Engagements Analyst

Sustainable Waterloo Region
05.2022 - 09.2022
    • Analyzed and translated data into viable recommendations and therefore enhancing proposal plans for client's.
    • Led cross functional weekly meetings to identify workflow and communication improvements, enhancing productivity for the end goal of tasks.
    • Strategized TWP's event logistics which brought in a 15% increase in summer donations, comparative of the previous year.

Education

Honors Bachelor of Business Administration - Accounting And Finance

Wilfrid Laurier University
Waterloo, ON
04.2025

Skills

  • GAAP
  • Tableau
  • Microsoft Excel
  • Microsoft PowerPoint
  • Analytical Thinking
  • WordPress
  • ZohoSocial
  • Interpersonal Relations
  • Staff Management

Timeline

Operations Intern

DHL Supply Chain
05.2023 - 08.2023

VIP Lounge Server

Cineplex Cinemas
05.2022 - 06.2023

Strategy and Engagements Analyst

Sustainable Waterloo Region
05.2022 - 09.2022

Honors Bachelor of Business Administration - Accounting And Finance

Wilfrid Laurier University

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