Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Rachel Nedd

Bowmanville,Canada

Summary

Dedicated and empathetic social services professional with a Bachelor of Social Work and extensive experience in case management, child care services, and community outreach. Passionate about advocating for families and ensuring equitable access to high-quality child care. Adept at client intake, eligibility assessment, and program facilitation with strong interpersonal and organizational skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Early Learning Facilitator

YMCA of Greater Toronto
11.2024 - Current
  • Conduct assessments of children's developmental needs and provide structured programming aligned with Ministry of Education guidelines
  • Build strong relationships with families, community partners, and child care providers to ensure coordinated support services
  • Maintain accurate documentation for program compliance, funding reports, and case management

Recreational Coach

Bowmanville Gymnastics Club
09.2023 - 06.2024
  • Created inclusive and supportive environments for children from diverse backgrounds, fostering social and physical development
  • Monitored progress, provided constructive feedback, and worked with families to promote confidence and growth in children

Placement Experience – Crisis Intervention & Case Management

Distress Centres of Greater Toronto
10.2022 - 04.2023
  • Conducted client intake assessments and provided crisis intervention for individuals facing distressing situations
  • Managed data assets, volunteer applications, and case documentation, ensuring accuracy and compliance with policies
  • Assisted clients in navigating social services and resources tailored to their unique needs

Educator (Customer Service & Outreach)

Lululemon Athletica
09.2022 - 01.2023
  • Delivered client-centered support, ensuring that individuals felt welcomed, valued, and heard
  • Provided product knowledge and community-based resources, demonstrating strong service navigation skills

Education

Bachelor of Social Work - Honours

York University
04.2024

Standard First Aid & CPR/AED Level C -

Canadian Red Cross – Durham First Aid
01.2023

Skills

  • Case management
  • Client support
  • Intake assessments
  • Eligibility determinations
  • Service referrals
  • Child care
  • Family advocacy
  • Knowledge of child care programs
  • Subsidy applications
  • Community resources
  • Community engagement
  • Service navigation
  • Equity and inclusion
  • Anti-racism
  • Microsoft Office
  • Case management systems
  • Data entry
  • Record-keeping

Accomplishments

    • Successfully designed and implemented child-centered learning activities that improved social, emotional, and cognitive development, leading to increased engagement and positive behavior among children.

    • Facilitated individualized learning plans for children with diverse needs, ensuring that 100% of children received age-appropriate developmental support tailored to their abilities.

    • Strengthened family engagement by conducting regular parent consultations, resulting in improved communication and trust between educators and families.

    • Maintained compliance with the Ministry of Education’s regulations, ensuring a safe, inclusive, and high-quality learning environment for all children.

    • Collaborated with community partners to introduce new resources and activities, expanding learning opportunities beyond the classroom.

    • Effectively managed classroom routines and behavior strategies, reducing disruptions and fostering a positive, structured learning environment.

Languages

English
Native or Bilingual

Certification

  • CPR/AED Certification

Timeline

Early Learning Facilitator

YMCA of Greater Toronto
11.2024 - Current

Recreational Coach

Bowmanville Gymnastics Club
09.2023 - 06.2024

Placement Experience – Crisis Intervention & Case Management

Distress Centres of Greater Toronto
10.2022 - 04.2023

Educator (Customer Service & Outreach)

Lululemon Athletica
09.2022 - 01.2023

Standard First Aid & CPR/AED Level C -

Canadian Red Cross – Durham First Aid

Bachelor of Social Work - Honours

York University
Rachel Nedd