Rachel Nava
Huntington Park
Summary
Experienced Class B driver with passenger endorsements. Transportation professional with a clean driving record and extensive wheelchair training and experience at TransDev. Proven ability to cultivate strong client relationships through exceptional customer service and problem-solving skills. Committed to safety and punctuality, ensuring timely and reliable passenger transportation while adhering to all safety protocols.
Overview
7
7
years of professional experience
Work History
Driver
Express Transportation
11.2025 - Current
- Manage operation of company dial-a-ride vehicles to ensure timely transportation for riders.
- Execute pre-trip inspections to ensure vehicle safety and adherence to regulatory standards.
- Oversee route logistics to enhance travel efficiency.
- Facilitate loading and unloading of riders while ensuring strict adherence to safety protocols and guidelines.
- Facilitated collaboration with dispatch team to resolve scheduling changes and customer inquiries efficiently.
- Adhered to all applicable traffic laws and safety regulations to ensure compliance and safety.
- Executed thorough cleaning and maintenance of vehicles to ensure optimal performance.
- Cultivated robust client relationships, enhancing trust through professionalism and reliability in transportation services.
Shuttle Driver
Transdev Transportation
09.2024 - 03.2025
- Operated Riverside transit shuttles safely while adhering to traffic regulations and company policies.
- Assisted passengers with boarding and disembarking, ensuring a positive riding experience.
- Conducted pre-trip inspections of shuttle vehicles to verify safety and operational readiness.
- Maintained accurate logs of routes, passenger counts, and mileage
- Adapted quickly to changing routes or schedules based on real-time operational needs.
- Operated with safety and skill to avoid accidents and delays.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Operated wheelchair lifts as needed, ensuring accessibility for all passengers regardless of physical limitations or disabilities.
Operations Supervisor
Parking Company of America
04.2019 - 07.2024
- Oversaw daily operations to optimize dial-a-ride service efficiency.
- Facilitated and directed monthly safety meetings with all staff to enhance transportation safety and ensure operational compliance.
- Streamlined operational processes to enhance workflow efficiency across various daily functions.
- Oversaw scheduling and training of new hires to enhance workforce productivity.
- Facilitated ongoing communication with upper management to deliver consistent updates on operational progress and team challenges.
- Elevated team productivity through continuous support, training, coaching, and mentoring of staff members.
- Cultivated a positive work environment to enhance employee retention and address concerns proactively.
Education
GED -
Montebello High School
Montebello, CASkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- Flexible schedule
- Dispatch and Routing trained
- GPS and route planning
- Loading and unloading
- Safety protocols
- Defensive driving
- Commercial driving
- Equipment operation
- Passenger transportation
Languages
Spanish
Native or Bilingual
Timeline
Driver
Express Transportation
11.2025 - Current
Shuttle Driver
Transdev Transportation
09.2024 - 03.2025
Operations Supervisor
Parking Company of America
04.2019 - 07.2024
GED -
Montebello High School