Rachel Moskovic
Ottawa,ON
Summary
I am a highly motivated professional with a Bachelor's degree in Communications and Media Studies from Carleton University, currently excelling as a Learning Coordinator. I am adept at designing and implementing engaging training programs that foster a dynamic learning environment. Known for my commitment to excellence, creativity, and positivity I am pleased to contribute effectively to any team.
Overview
2
2
years of professional experience
Work History
Learning Coordinator
Immigration, Refugees And Citizenship Canada
01.2023 - Current
- Developed a variety of instructional materials, including interactive e-learning modules, videos, and written guides, catering to diverse learning styles.
- Promoted a culture of ongoing professional development by providing timely information about internal and external opportunities for growth within the organization.
- Organized the first Take Our Kids to Work event since 2019 within weeks, while still allowing for our colleagues from coast-to-coast to participate.
- Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
HR Assistant
Public Service Commission, PSC
07.2021 - 01.2023
- Improved employee satisfaction by streamlining HR processes and implementing efficient systems.
- Maintained detailed records of all recruitment activities, facilitating ongoing evaluation of staffing processes and procedures.
- Maintained comprehensive records of candidate interviews, placements, and follow-up activities to ensure accurate documentation.
- Streamlined the onboarding process for new hires, resulting in reduced time to productivity.
- Provided exceptional customer service to both clients and candidates throughout the entire staffing lifecycle.
- Optimized internal communication channels between recruiting coordinators and account executives so as to respond rapidly when fulfilling urgent staffing requests from clients.
- Initiated and maintained open lines of communication with clients, ensuring their satisfaction with the quality of candidates provided and addressing any concerns in a timely manner.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Education
Bachelor of Arts - Communications And Media Studies
Carleton University
Ottawa, ON06.2022
Skills
- Organizational Skills
- Adaptability
- Problem Solving
- Bilingual (C/C/B)
- Collaborative mindset
- Innovative problem-solving
- Multitasking
- Written Communication
- Strategic Planning
Timeline
Learning Coordinator
Immigration, Refugees And Citizenship Canada
01.2023 - Current
HR Assistant
Public Service Commission, PSC
07.2021 - 01.2023
Bachelor of Arts - Communications And Media Studies
Carleton University
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