Rachel Mendez
San Francisco
Summary
Experienced, dynamic, compassionate, energetic medical assistant & Community health worker eager to provide healthcare as a medical assistant. Including fifteen years of experience in medical settings with strong communication, organizational, and coordination skills. Looking for a position in a fast-paced organization where I can show up and support others in need. Committed to providing non-judgemental education, care, compassion and experience, as well as being open minded and a lifelong learner.
Overview
18
18
years of professional experience
Work History
Medical Assistant
PANNORAMIC HEALTH
08.2022 - Current
- Company Overview: West Bay Nephrology Associates has become a renowned organization in the Bay Area, dedicated to serving patients with kidney disease. We specialize in a broad spectrum of diseases and associated conditions, and we work closely with referring physicians to try to achieve the best possible outcomes.
- Monitoring and measuring patient vitals as they come in to their appointments, preparing patients for examinations before the doctor enters the patient room
- Scheduling patient appointments, Recording and updating patient medical records and medical histories, Transmitting prescription refills as directed, Patient billing, collection, and bookkeeping, and submitting prior-authorization of pt medication to insurance company for review
- Provides medical injections, Preparing and administering medications, including by intramuscular, intradermal, and subcutaneous injections
- West Bay Nephrology Associates has become a renowned organization in the Bay Area, dedicated to serving patients with kidney disease. We specialize in a broad spectrum of diseases and associated conditions, and we work closely with referring physicians to try to achieve the best possible outcomes.
Community Health Worker
MISSION NEIGHBORHOOD HEALTH CENTER
12.2015 - 12.2020
- Company Overview: Mission Neighborhood Health Center honors our Latino roots with a tradition of providing compassionate, patient-centered care. We advocate for health equity and deliver innovative, high quality services responsive to the neighborhoods and diverse Communities we serve.
- Registered patients into the teen clinic as they walked in for free and confidential non-judgmental sexual / reproductive health services. Verified patient medical eligibility and chart patient confidential information, book appointments and schedule clinic procedures for patients.
- Provided Family Planning counseling to young men & women supporting them to find a birth control method that works best for them. Documented and charted encounter.
- Assisted medical provider with implantation of LARCs, setting up trays with procedure supplies, instruments and medication. Collected specimens for further analysis, dismantling procedure trays and disinfecting the areas.
- Mission Neighborhood Health Center honors our Latino roots with a tradition of providing compassionate, patient-centered care. We advocate for health equity and deliver innovative, high quality services responsive to the neighborhoods and diverse Communities we serve.
Community Health Worker
MISSION NEIGHBORHOOD HEALTH CENTER
12.2015 - 12.2020
- Company Overview: Mission Neighborhood Health Center honors our Latino roots with a tradition of providing compassionate, patient-centered care. We advocate for health equity and deliver innovative, high quality services responsive to the neighborhoods and diverse Communities we serve.
- Registered patients into the teen clinic as they walked in for free and confidential non-judgmental sexual / reproductive health services. Verified patient medical eligibility and chart patient confidential information, book appointments and schedule clinic procedures for patients.
- Provided Family Planning counseling to young men & women supporting them to find a birth control method that works best for them. Documented and charted encounter.
- Assisted medical provider with implantation of LARCs, setting up trays with procedure supplies, instruments and medication. Collected specimens for further analysis, dismantling procedure trays and disinfecting the areas.
- Mission Neighborhood Health Center honors our Latino roots with a tradition of providing compassionate, patient-centered care. We advocate for health equity and deliver innovative, high quality services responsive to the neighborhoods and diverse Communities we serve.
Community Health Worker
Homeless prenatal
07.2014 - 10.2015
- Company Overview: We empower homeless and low-income families, particularly mothers, motivated by pregnancy and parenthood to recognize their strengths and confidence they need to transform their lives.
- Co-facilitate weekly peer-parent support groups that focus on discussing common experiences and concerns and together address challenges and develop solutions in a supportive and encouraging environment.
- Conduct client intake to register and match clients with appropriate services and resources. Record client information in compliance with HIPAA and other privacy policies. Performed data entry and other admin tasks.
- Assist clients in crisis, such as homelessness, substance abuse or domestic violence, with basic human needs such as shelter, food, clothing, education, therapy, healthcare, etc. Refer complex or unique situations for case management.
- We empower homeless and low-income families, particularly mothers, motivated by pregnancy and parenthood to recognize their strengths and confidence they need to transform their lives.
Community Health Worker
Homeless prenatal
07.2014 - 10.2015
- Company Overview: We empower homeless and low-income families, particularly mothers, motivated by pregnancy and parenthood to recognize their strengths and confidence they need to transform their lives.
- Co-facilitate weekly peer-parent support groups that focus on discussing common experiences and concerns and together address challenges and develop solutions in a supportive and encouraging environment.
- Conduct client intake to register and match clients with appropriate services and resources. Record client information in compliance with HIPAA and other privacy policies. Performed data entry and other admin tasks.
- Assist clients in crisis, such as homelessness, substance abuse or domestic violence, with basic human needs such as shelter, food, clothing, education, therapy, healthcare, etc. Refer complex or unique situations for case management.
- We empower homeless and low-income families, particularly mothers, motivated by pregnancy and parenthood to recognize their strengths and confidence they need to transform their lives.
Dental Assistant/ Front Office Assistant
General Family dentistry
11.2007 - 04.2014
- Chair side experience, assisted with critical tasks such as extractions, restorative procedures, X-rays, set up and dismantling, cleaning and sterilization of dental equipment. Also, responsible for dental model preparation, formation and impressions.
- Responsible for clinical office procedures in compliance with CAL-OSHA and general office policies. Tasks included maintenance and sterilization of instruments and sterilization of all clinical and patient space. Maintained autoclave spore testing and chair pipeline sanitation.
- Ran reception/ office area greeting patients. Maintained supplies and took inventory. Booked appointments, staff training, meetings, entered payments and followed up on billing inquiries.
Dental Assistant/ Front Office Assistant
General Family dentistry
11.2007 - 04.2014
- Chair side experience, assisted with critical tasks such as extractions, restorative procedures, X-rays, set up and dismantling, cleaning and sterilization of dental equipment. Also, responsible for dental model preparation, formation and impressions.
- Responsible for clinical office procedures in compliance with CAL-OSHA and general office policies. Tasks included maintenance and sterilization of instruments and sterilization of all clinical and patient space. Maintained autoclave spore testing and chair pipeline sanitation.
- Ran reception/ office area greeting patients. Maintained supplies and took inventory. Booked appointments, staff training, meetings, entered payments and followed up on billing inquiries.
Education
BASIC LIFE SUPPORT -
AMERICAN HEART ASSOCIATION
South San Francisco, CA05.2025
NHA CERTIFICATION - undefined
NATIONAL HEALTHCARE ASSOCIATION
San Francisco, CA05.2025
Medical ASSISTING CERTIFICATE OF COMPLETION - undefined
SAN FRANCISCO STATE UNIVERSITY
San Francisco, CA01.2022
COMMUNITY HEALTH WORKER CERTIFICATE - undefined
CITY COLLEGE OF SAN FRANCISCO
San Francisco, CA05.2024
Dental X-ray certification - undefined
College of marin
Marin, CA05.2025
FAMILY PLANNING CERTIFICATION - undefined
FAMILY PLANNING HEALTH WORKER CERTIFICATION
Oakland, CA05.2025
HIGH SCHOOL DIPLOMA - undefined
CITY COLLEGE OF SAN FRANCISCO (JOHN ADAMS)
San Francisco, CA05.2008
CERTIFICATE OF COMPLETION, OCCUPATIONAL CLASSROOM TRAINING - undefined
ARRIBA JUNTOS
San Francisco, CA09.2008
HOME CARE PROVIDER TRAINING CERTIFICATE - undefined
IN HOME SUPPORT SERVICES CONSORTIUM (IHSS)
San Francisco, CA10.2008
Skills
- Salesforce
- Microsoft Word
- Google Docs
- Gmail
- Web-based search tools
- Productivity tools
- County based verification systems
- Next Gen
- EHR (Electronic Health Records)
- Athena
Timeline
Medical Assistant
PANNORAMIC HEALTH
08.2022 - Current
Community Health Worker
MISSION NEIGHBORHOOD HEALTH CENTER
12.2015 - 12.2020
Community Health Worker
MISSION NEIGHBORHOOD HEALTH CENTER
12.2015 - 12.2020
Community Health Worker
Homeless prenatal
07.2014 - 10.2015
Community Health Worker
Homeless prenatal
07.2014 - 10.2015
Dental Assistant/ Front Office Assistant
General Family dentistry
11.2007 - 04.2014
Dental Assistant/ Front Office Assistant
General Family dentistry
11.2007 - 04.2014
NHA CERTIFICATION - undefined
NATIONAL HEALTHCARE ASSOCIATION
Medical ASSISTING CERTIFICATE OF COMPLETION - undefined
SAN FRANCISCO STATE UNIVERSITY
COMMUNITY HEALTH WORKER CERTIFICATE - undefined
CITY COLLEGE OF SAN FRANCISCO
Dental X-ray certification - undefined
College of marin
FAMILY PLANNING CERTIFICATION - undefined
FAMILY PLANNING HEALTH WORKER CERTIFICATION
HIGH SCHOOL DIPLOMA - undefined
CITY COLLEGE OF SAN FRANCISCO (JOHN ADAMS)
CERTIFICATE OF COMPLETION, OCCUPATIONAL CLASSROOM TRAINING - undefined
ARRIBA JUNTOS
HOME CARE PROVIDER TRAINING CERTIFICATE - undefined
IN HOME SUPPORT SERVICES CONSORTIUM (IHSS)
BASIC LIFE SUPPORT -
AMERICAN HEART ASSOCIATION
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