RACHEL MCINTYRE
West Hollywood
Summary
Goal-driven strategic leader and decisive business professional brings track record of success in start-up companies. Outstanding background managing multiple products from ideation to market launch and profitable monetization. Strong entrepreneurial spirit, open mind, and willingness to take on new challenges that require patience and perseverance.
Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.
Overview
21
21
years of professional experience
Work History
Founder & CEO
Black Door Experiences
New York
11.2011 - Current
- Developed unique event concepts to enhance guest experiences and engagement.
- Coordinated logistics for high-profile experiences and private functions across diverse and private venues and locations.
- Cultivated relationships with talent and their team to secure and negotiate contracts effectively.
- Managed a team of event planners, overseeing project timelines and deliverables.
- Led training sessions for staff on customer service standards and best practices.
- Ensured compliance with safety regulations and industry standards during events.
- Recruited, hired and trained staff members to ensure that operational goals were met.
- Developed and implemented a comprehensive business plan to launch the company.
- Managed day-to-day activities across multiple departments within the organization.
- Identified potential partnerships to expand the reach of the business.
- Responded promptly to customer inquiries or complaints regarding products or services.
- Created and managed the company's financial budgeting, forecasting, and reporting systems.
- Negotiated contracts with vendors and suppliers for optimal pricing structure.
- Conducted regular reviews of existing processes to identify areas of improvement.
- Established policies and procedures for efficient workflow management.
- Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
- Fostered a positive company culture that encourages teamwork, innovation, and excellence.
- Built and led cross-functional teams, overseeing recruitment, training, and development of staff across departments.
- Developed and executed strategies for scaling the business domestically and internationally.
- Actively participated in industry events, conferences, and networking opportunities to enhance brand visibility and business growth.
- Implemented scalable processes and systems to support business operations and facilitate efficient growth.
- Designed and launched innovative products and services, ensuring they meet market needs and customer satisfaction.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
- Led strategic planning and execution to enhance profitability and company growth.
- Developed company culture initiatives promoting employee engagement and satisfaction.
Director, Operations & Special Events
Cult Marketing, LLC
New York
11.2010 - 02.2014
- Develop and implement strategic plans to increase efficiency and effectiveness across all realms of business: Digital, social media, consumer insights, product development, marketing, ethnography, etc.
- Support CEO on all initiatives as it relates to operations, executive needs, digital, social media, branding, ethnography, media planning, and marketing
- Manage vent process to include brand, identifying target audiences devising event concepts, planning logistics and coordinating technical aspects in the areas including corporate events (product launches, press conferences, corporate meetings and conferences), marketing programs (road shows, grand opening events)
- Focus on innovative and creative solutions to continuing business needs; implement improvement goals for project or series of projects, concerned with breakthrough improvements
- Driving continuous process improvement within all channels through new business and retaining current clients
- Run operations as it relates to social media, digital, executive responsibilities, and streamline operations across all facets
- Expand Cult's out reach and profit revenues by leveraging existing relationships and identifying new markets.
- Unfold new business opportunities, identify likely sales points, develop strategic plans and sales strategies, and undertake presentations and negotiations.
- An agency that specializes in brand innovation & repositioning, ethnography, creative design & marketing, consumer insights, strategic development, social media, website design & development, media planning & buying using proprietary tools to uncover the truth, the stuff that leads to critical insights about your brand, product, and store. www.cultmarketing.com
- Collaborated with cross-functional teams to enhance brand visibility.
- Managed budget allocation for various marketing initiatives.
- Analyzed market trends to inform business strategies and decisions.
- Directed client relationship management for improved satisfaction levels.
- Spearheaded innovative projects to boost client engagement and loyalty.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Facilitated collaboration between teams by encouraging open communication channels.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed policies and procedures to ensure compliance with corporate standards.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Collaborated with senior leadership to set long-term objectives for the company.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Served as a public spokesperson at industry events or conferences.
- Partnered with staff to create professional development plans to support personal and business growth.
Chief of Staff & Personal Assistant
Rita Hazan Salon
10.2009 - 11.2010
- Manage complex personal/social/professional calendar
- Implement and manage VIP programs
- Manage the process and operations of the Rita Hazan Product line
- Act as internal agent
- Head of celebrity booking and management
- Organize meetings, travel arrangements, transportation, and schedule conference calls
- Schedule and follow-up on personal and business appointments
- Manage meeting needs i.e. set up conference room with supplies
- Ensure effective flow of meetings and prepare appropriate tools and information for meetings
- Manage operations as it relates to internal and external PR and Marketing
- Develop correspondence to team members and partners
- Manage partnerships and relationships with appropriate partners and colleagues
- Responsible for all administration
- Head up personal correspondence, which involves emails, letters, and telephone calls. Check email and organize accordingly
- Advanced with Mac, PC, iPhone, iPad, Blackberry, iPod, Android
- Organize all events, which includes coordinating vendors and managing guest list
- Coordinate travel & transportation arrangements
- Celebrity Colorist and Salon Owner. Rita is recognized for setting beauty trends and helping to reinvent celebrities with fresh new looks for such A-list talent as Jessica Simpson, Jennifer Lopez, Michelle Williams, Renee Zellweger, and Britney Spears. Rita is also known for her new product line, which includes her Root Concealer and Foaming Color Gloss. www.ritahazansalon.com
Chief of Staff, Personal Assistant & House Manager
Stanley Tucci
01.2009 - 10.2009
- Provide continuous, high-quality support. Coordinate schedule, appointments and travel arrangements; manage expense account and recovery
- Manage securities portfolio and prepare regulatory filings. Act as liaison to management, accountants, colleagues, and legal counsel
- Organize events, parties, get-togethers, including site selection, invitations, catering, and preparation of appropriate materials
- Manage and maintain in-home business office
- Maintain household calendars and coordinate with business-related appointments
- Accounts payable, expense reports and coordinate business accountants, utilizing Quickbooks
- Available to travel
Senior Talent Acquisition Specialist
10.2007 - 12.2008
The McIntyre Company
12.2004 - 12.2008
- CFO-Knowledge Universe U.S.
- CIO-True Religion Apparel
- EVP, Human Resources-Kurron
- CIO, IT-Knowledge Universe U.S.
- CFO-Albertsons, Inc.
- CIO, Brunos Supermarkets
- EVP, Marketing- Knowledge Universe U.S.
- Privately-held, full service world-wide retained executive search organization providing the highest standards of service in international assignments. With offices in over 20 countries, The McIntyre Company delivers local expertise in key markets around the globe. www.mcintyreco.com
Talent Acquisition Specialist
12.2004 - 10.2007
Education
B.A. - Interpersonal Communications
Bowling Green State University
Bowling Green, OHTimeline
Founder & CEO
Black Door Experiences
11.2011 - Current
Director, Operations & Special Events
Cult Marketing, LLC
11.2010 - 02.2014
Chief of Staff & Personal Assistant
Rita Hazan Salon
10.2009 - 11.2010
Chief of Staff, Personal Assistant & House Manager
Stanley Tucci
01.2009 - 10.2009
Senior Talent Acquisition Specialist
10.2007 - 12.2008
The McIntyre Company
12.2004 - 12.2008
Talent Acquisition Specialist
12.2004 - 10.2007
B.A. - Interpersonal Communications
Bowling Green State University