RACHEL MAUZY
Visalia
Summary
Efficient professional with 10+ years of work experience and a proven knowledge of team building, branding, and new business development. Aiming for a career in an environment where I can apply my leadership skills and knowledge to meet and exceed company goals.
Overview
13
13
years of professional experience
Work History
Beauty Advisor
Ulta Salon and Cosmetics
09.2025 - Current
Independent Insurance Agent/Owner
Mauzy Aush Insurance Agency
01.2023 - Current
- Maintain and service existing clients and their insurance policies.
- Assist new clients by obtaining quotes from insurance carriers and helping to close quotes by building relationships and willingness to answer questions and suggestions to tailor to every individual need.
Installation Materials Assistant Department Manager
Floor & Décor
07.2022 - 12.2022
- Assisted with new employee training and conducted performance reviews to track overall progress.
- Communicated with clients to address questions, concerns and needs to provide quality customer service.
- Maintained department stock and products through planograms and reports and pushing new products while following company standards and procedures.
Wood Department Manager
Floor & Décor
03.2021 - 07.2022
- Analyzed department performance and defined actions required to achieve business objectives.
- Delivered excellent customer service, driving quality shopping experiences.
- Assisted store manager with hiring and new employee onboarding and training.
Pro Services Assistant Department Manager
Floor & Décor
05.2020 - 03.2021
- Created and maintained relationships with new and existing accounts for business owners and contractors.
Pro Services Assistant Department Manager
Floor & Décor
02.2018 - 05.2020
- Maintained many projects at a time to meet deadlines for residential and commercial projects.
- Processed special orders and transactions through point-of-sale systems.
- Followed up on all projects from start to finish, to avoid or resolve any issues that may surpass any deadlines.
Pro Services Assistant Department Manager
Floor & Décor
06.2017 - 02.2018
- Created and maintained relationships with new and existing accounts for business owners and contractors.
Pro Services Department Specialist
Floor & Décor
11.2016 - 06.2017
- Learned processes and procedures to provide all business owners and contractors with the best experience possible.
- Sold products and collected payments for in-store, special order items, and delivery.
Décor Department Specialist
Floor & Décor
03.2016 - 11.2016
- Assisted customers and business owners by helping create ideas to best suite any project needs with materials.
- Processed transactions through point-of-sale systems with cash, check or card payments.
Appliance Department Sales Specialist
The Home Depot
10.2015 - 03.2016
- Recommended, and helped with selection and locate and obtained merchandise based on customer needs and desires.
- Computed sales prices, total prices and received and processed cash and credit payments through point-of-sale systems.
Millworks Department Sales Specialist
The Home Depot
10.2015 - 03.2016
- Recommended, and helped with selection and locate and obtained merchandise based on customer needs and desires.
- Computed sales prices, total prices and received and processed cash and credit payments through point-of-sale systems.
Customer Service Representative
The Home Depot
09.2014 - 10.2015
- Responded to telephone inquiries and complaints following standard operating procedures.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
Cashier
The Home Depot
06.2013 - 09.2014
- Processed cash, check and credit card payments for customer purchases for in-store and online products.
- Monitored self-checkout stations to assist customers and ensure registers were working appropriately.
Education
Associates - Business Administration
American River College
Rancho Cordova, CA05.2013
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
Timeline
Beauty Advisor
Ulta Salon and Cosmetics
09.2025 - Current
Independent Insurance Agent/Owner
Mauzy Aush Insurance Agency
01.2023 - Current
Installation Materials Assistant Department Manager
Floor & Décor
07.2022 - 12.2022
Wood Department Manager
Floor & Décor
03.2021 - 07.2022
Pro Services Assistant Department Manager
Floor & Décor
05.2020 - 03.2021
Pro Services Assistant Department Manager
Floor & Décor
02.2018 - 05.2020
Pro Services Assistant Department Manager
Floor & Décor
06.2017 - 02.2018
Pro Services Department Specialist
Floor & Décor
11.2016 - 06.2017
Décor Department Specialist
Floor & Décor
03.2016 - 11.2016
Appliance Department Sales Specialist
The Home Depot
10.2015 - 03.2016
Millworks Department Sales Specialist
The Home Depot
10.2015 - 03.2016
Customer Service Representative
The Home Depot
09.2014 - 10.2015
Cashier
The Home Depot
06.2013 - 09.2014
Associates - Business Administration
American River College