Rachel Lopez
Bakersfield,CA
Summary
Adept at operations management and fostering team collaboration, I significantly enhanced food safety and presentation at Garden Path Ways. My inventory control skills reduced costs by 20%, while my leadership boosted team efficiency and customer satisfaction.
Experienced with overseeing kitchen operations to ensure seamless and efficient food preparation and service. Utilizes leadership and organizational skills to maintain high standards of cleanliness and safety. Track record of team collaboration and problem-solving to achieve optimal kitchen performance.
Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Dynamic individual with hands-on experience in management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Kitchen Supervisor / Cook
Garden Path Ways
10.2022 - Current
- Controlled food costs and managed inventory.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Monitored food preparation, production, and plating for quality control.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages.
- Assisted in menu development, considering seasonal ingredients, customer preferences, and profitability goals.
- Collaborated with front-of-house staff to ensure seamless guest experiences from order placement to meal delivery.
- Prepared special event menus for catered functions, accommodating dietary restrictions as needed.
- Ensured consistent quality of dishes by overseeing recipe execution and conducting regular taste tests.
- Orchestrated catering operations for large-scale events, ensuring timely and high-quality service.
- Developed seasonal menus to reflect fresh and local ingredients, boosting customer interest.
- Directed food preparation and cooking activities to meet health and safety standards.
- Set and oversaw weekly and special event menu plans.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Receptionist
Garden Path Ways
10.2022 - Current
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted with planning office events and meetings for smooth execution.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Supported company correspondence by drafting and distributing memos and emails.
- Improved workflow by introducing more efficient document handling and organization practices.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
- Improved data privacy compliance with meticulous management of sensitive information.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Scheduled office meetings and client appointments for staff teams.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Resolved customer problems and complaints.
Cosmetologist
Self-employeed
03.2018 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Answered phone calls and emails to schedule client appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
- Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
- Applied makeup to clients for special occasions to meet requirements.
- Developed new techniques to improve appearance of customer and provide different looks.
- Fostered culture of continuous learning among staff, leading to improved service offerings and client satisfaction.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Used social media platforms to promote salon and services.
Childcare Assistant
KCSOS
02.1998 - 10.2011
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Read and told stories to promote and support overall language development.
- Monitored children's progress and identified areas of improvement.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Supported early language development through storytelling, songs, and interactive conversations with children.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Maintained child-friendly environment by allowing frequent access to outdoor activities.
- Collaborated with other childcare professionals to continuously improve the quality of care provided to children.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Assisted in monitoring children''s progress by conducting regular observations and assessments as needed.
- Implemented creative learning strategies to engage children and promote their intellectual growth.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Facilitated smooth transitions between activities, minimizing disruptions and maximizing engagement time.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Improved behavior management techniques by implementing positive reinforcement strategies and clear expectations.
- Maintained accurate records of attendance, incident reports, and daily logs for effective documentation purposes.
- Promoted emotional well-being through empathetic communication and consistent support during challenging moments.
- Provided extra support for children with special needs by adapting activities or offering one-on-one assistance when necessary.
- Assisted in the development of individualized care plans, addressing each child''s unique needs and preferences.
- Taught children to organize toys, wash hands, and share by leading by example.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Promoted learning and social development through structured and unstructured playtime.
- Restocked supplies and personal hygiene products for use by students.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Monitored children's activities to verify safety and wellbeing.
- Provided support and guidance to children in conflict resolution.
- Responded to inquiries from parents and guardians.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Assisted in potty training and toilet hygiene.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Developed lessons and activities to promote children's physical and emotional development.
- Created and implemented activities to promote language development.
- Kept children between ages of [Number] and [Number] safe and secure with vigilant oversight.
Education
No - Food And Nutrition Handling
R.O.C /Culinarily Arts
Bakersfield, CA06-2017
No - Child Family Relations/ Child Development
Bakersfield College
Bakersfield, CA01-2009
High School Diploma -
Bakersfield Adult School
Bakersfield, CA06-1998
Skills
- Food safety
- Inventory control
- Operations management
- Food presentation
- Team management
- Sanitation standards
- Kitchen organization
- Health code compliance
- Policy enforcement
- Opening and closing procedures
- Allergy awareness
- Order accuracy
- Staff management
- Food preparation
- Menu development
- Recipes and menu planning
- Performance improvement
- Inventory controls
- Ordering supplies
- Food safety compliance
- Inventory ordering
- Kitchen management
- Recruitment
- Culinary techniques
- Culinary arts background
- Weekly menu preparation
- Work area inspection
Certification
- [State] Driver's License
- ServSafe Food Handler's Certification
- Child Development Associate (CDA) Certificate
employee of the quarter x2
This award is voted by the employees , they vote for some one every three months. This person go's above and beyond at Garden Pathways. follow the code of solubility and give back to the department and the community.
Languages
English
Full Professional
Interests
- Volunteering
- Outdoor Recreation
- Gardening
- Hiking
- Camping
- Volunteering with youth sports programs as a [role]
- Running
- Embracing outdoor adventures such as [activity 1] and [activity 2]
Timeline
Kitchen Supervisor / Cook
Garden Path Ways
10.2022 - Current
Receptionist
Garden Path Ways
10.2022 - Current
Cosmetologist
Self-employeed
03.2018 - Current
Childcare Assistant
KCSOS
02.1998 - 10.2011
No - Food And Nutrition Handling
R.O.C /Culinarily Arts
No - Child Family Relations/ Child Development
Bakersfield College
High School Diploma -
Bakersfield Adult School
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