Dedicated professional with strong customer service and team leadership skills. Experienced in operations management and staff training, committed to driving business growth and fostering customer loyalty.
Overview
2026
2026
years of professional experience
Work History
Owner/Operator
A Little Brit of Heaven
Sechelt, British Columbia
10.2021 - Current
Managed daily operations of business, overseeing staff, sales, and inventory to ensure smooth functionality
Developed targeted marketing strategies to engage local community and attract customers, enhancing brand visibility.
Fostered strong relationships with customers, building loyalty and encouraging repeat business.
Owner/Operator
Noah’s Premium Bottled Water
Sechelt, British Columbia
2017 - 04.2022
Managed daily operations of the business, including staff, sales, inventory, and invoicing.
Sanitized & filled 3&5 gallon bottles with our filtered and treated water.
Expanded business from $90,000 annual revenue to $250,000 within four years.
Care Manager
HomeCare West
North Vancouver, British Columbia
05.2006 - 12.2017
Coordinated patient care plans with healthcare providers and families.
Conducted regular follow-ups to assess care plan effectiveness and implement necessary adjustments.
Scheduling.
Employee interviews & on-boarding.
Performed employee evaluations to provide constructive feedback and support professional development.