Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Rachel Lee

Calgary

Summary

Dedicated Cleaning Assistant with experience at Kyanproperties, skilled in efficient cleaning and stain removal. Expertly handled chemical materials while performing deep-cleaning tasks, enhancing the aesthetic value of interiors and exteriors. Proven ability to manage time effectively, ensuring a pristine and healthy environment for clients.

Overview

5
5
years of professional experience

Work History

Cleaning Assistant

Kyanproperties
03.2022 - Current
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.

Reception Assistant

R.I.C. Coating
03.2023 - 03.2023
  • Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
  • Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
  • Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
  • Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.

Customer Service Representative

Rainbow Ink Coatings
03.2020 - 03.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma - Customer Service

Jack James High School
Calgary, AB
09.2016

Skills

  • Kitchen cleaning
  • Carpet cleaning
  • Waste disposal
  • Chemical handling
  • Efficient cleaning
  • Stain removal
  • Cleaning and sanitizing
  • Interior and exterior cleaning
  • Customer service

Languages

English, Cantonese
Full Professional

Accomplishments

  • Leadership certification

Timeline

Reception Assistant

R.I.C. Coating
03.2023 - 03.2023

Cleaning Assistant

Kyanproperties
03.2022 - Current

Customer Service Representative

Rainbow Ink Coatings
03.2020 - 03.2022

High School Diploma - Customer Service

Jack James High School

Similar Profiles

CREATE PROFILE
Rachel Lee