Rachel Kofluk
Redwater,Alberta
Summary
I am a strong compassionate individual who has invested in patient care and support. With nearly 15 years of working with people of varying abilities, I am passionate about supporting development to create stable healthy outcomes through recreation and therapy services and programming development.
Overview
21
21
years of professional experience
Work History
Recreation Therapy Assistant ( Part -Time)
Alberta Health Services
12.2018 - Current
- Guide clients in development of skills and cognitive behavioral therapy techniques.
- One on one therapeutic work with residents
- Track progress according to goals for interventions.
- Document patient information, treatment plans and patient responses.
- Develop, plan and implement programming for various needs of residents.
- Review journals and various recourse actions to collect information on treatment and therapies for various conditions.
Clerk III Registration and Health Records (Casual)
Alberta Health Services
12.2016 - Current
- Interact with customers by phone, email or in-person to provide information.
- Receive and distribute business correspondence to correct departments and staff members.
- Work with sensitive and confidential client information with care and following AHS privacy guidelines
- Prepared admissions charts and scanned records.
- Provide compassionate and friendly client reception and registration
Unit Clerk Casual
Alberta Health Services
09.2010 - 05.2013
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Delivered clerical support by handling range of routine and special requirements, such entering lab and x-ray requests from physicians.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Lifeguard /Instructor
Town of High Level
10.2002 - 09.2010
- Planned and taught water aerobics classes for individuals with various abilities
- Supervised the public while maintaining a safe enjoyable environment during aquatic activity
- Monitored safety of guests in and around swimming pool.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Education
Bachelor of Arts - Human Services
Athabasca University
Athabasca, AB05.2024
Therapeutic Recreation Diploma - Recreation Therapy
Norquest College
Edmonton, AB05.2020
Therapeutic Recreation Certificate - Recreation Therapy
Norquest College
Edmonton, AB05.2017
Nursing
Northern Lakes College
High Level, AB05.2015
High School Equivalency Diploma -
Fairview College
High Level12.2001
Skills
- Flexible and Adaptable
- Decision-Making
- Active Listening
- Excellent Communication
- Planning and Coordination
- Written Communication
- Analytical and Critical Thinking
- Interpersonal Communication
- Organization and Time Management
- Multitasking Abilities
- Self-Motivated
- Training and Development
volunteer roles
Coach - High Level Stingray Summer Swim Club for 3 summers - 2002, 2004
Fire on Ice Fury Hockey tournament planning committee for 3 tournaments and will maintain until daughter is done hockey career.
Co team manager - Fort Saskatchewan Fury U18 Female Hockey Team - 2022/2023 season
Team Manager - Fort Saskatchewan U18 AA Rangers Hockey team - 2022/2023
Manager of the Year 2023- Fort Saskatchewan Minor Hockey Association
Timeline
Recreation Therapy Assistant ( Part -Time)
Alberta Health Services
12.2018 - Current
Clerk III Registration and Health Records (Casual)
Alberta Health Services
12.2016 - Current
Unit Clerk Casual
Alberta Health Services
09.2010 - 05.2013
Lifeguard /Instructor
Town of High Level
10.2002 - 09.2010
Bachelor of Arts - Human Services
Athabasca University
Therapeutic Recreation Diploma - Recreation Therapy
Norquest College
Therapeutic Recreation Certificate - Recreation Therapy
Norquest College
Nursing
Northern Lakes College
High School Equivalency Diploma -
Fairview College
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