Rachel Kissack
Cambridge,ON
Summary
Enthusiastic and customer-focused professional with 6 experience in retail, seeking to transition into a library position. Strong communication and organization skills, with a passion for fostering learning and creativity. Committed to supporting community engagement, assisting with research, and helping individuals access resources. Eager to apply a background in customer service, organization, and creativity in a library setting to contribute to a positive and efficient environment.
Overview
7
7
years of professional experience
Work History
Sales Associate
Michaels Crafts Store
07.2018 - Current
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Answered questions about store products.
- Worked flexible schedule and extra shifts to meet business needs.
- Used POS system to enter orders, process payments and issue receipts.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked and displayed merchandise as required.
- Trained new team members on POS system.
- Collected and packed items for online purchases - Pickup In Store and Ship From Store.
Education
High School Diploma -
Glenview Park Secondary School
Cambridge06-2018
Skills
- Quick learner
- Attention to detail
- Time management
- Works well with others
- Good communication
- Organization skills
- Merchandise restocking
- Employee training
- Basic typing skills
- Basic skills in Google & Microsoft Office Programs
References
References available upon request
Timeline
Sales Associate
Michaels Crafts Store
07.2018 - Current
High School Diploma -
Glenview Park Secondary School
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