Rachel King
Strathmore,AB
Summary
Dedicated and detail-oriented attendant with a proven track record of delivering exceptional customer service. Expertise in organizing and maintaining orderly environments while ensuring cleanliness and providing attentive support to patrons. Strong problem-solving abilities, combined with a commitment to continuous learning and effective communication, foster team collaboration and drive positive outcomes. Eager to embrace new challenges and contribute to organizational success with unwavering dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Ambulance Readiness Attendant
Emergency Health Services
Calgary, Alberta
08.2023 - Current
- Managed daily operations to ensure smooth customer service and satisfaction.
- Assisted with inventory management, maintaining accurate stock levels and organization.
- Proving optimal customer service. Displaying great communication, a kind, caring and positive attitude.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Trained new attendants on best practices and operational procedures for efficiency.
- Led cross-functional teams to enhance workflow efficiency and achieve project goals.
Teller
Calforex Currency Exchange
Calgary, Alberta
05.2021 - 08.2023
- Managed cash handling procedures, maintaining balanced cash drawers throughout shifts.
- Processed customer transactions accurately and efficiently, ensuring compliance with company policies.
- Making sure to follow all Covid-19 protocols and regulations
- Trained new tellers on operational protocols and customer service standards, enhancing team productivity.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
- Reduced queue times during peak hours with effective cash handling and prompt service.
Retail Reset Merchandiser – Contract Job
Sobeys
Calgary, Alberta
03.2021 - 05.2021
- Reorganized and prepared stock areas
- Reorganized based off of detailed planogram
- Organized and prepared store flow and design
- Completed store walkthrough, ensuring all price tags/products were accurate
Baker/Warehouse Staff
Care Bakery
Calgary, Alberta
08.2018 - 02.2021
- Prepared and packaged cartons for shipping using a bag sealer and labeler, to meet proper health and safety standards
- Ensured bakery machinery was operated and maintained properly
- Operated forklift to ensure efficient usage of backroom storage and keep proper inventory of bakery supplies
- Kept bakery workspace clean by following HACCP standards
- Fulfilled production orders in a timely and orderly manner
Education
High School Diploma -
Bishop McNally High School
Calgary, AB06-2019
Skills
- Positive work attitude
- Strong work ethic
- Reliability and punctuality
- Empathetic and understanding to others
- Very observant and a quick Learner
- I work well in a group setting as well as independently
- Strong organizational skills
- Proficient in MS Suite- Excel, Word, PowerPoint
Languages
English
Native or Bilingual
Timeline
Ambulance Readiness Attendant
Emergency Health Services
08.2023 - Current
Teller
Calforex Currency Exchange
05.2021 - 08.2023
Retail Reset Merchandiser – Contract Job
Sobeys
03.2021 - 05.2021
Baker/Warehouse Staff
Care Bakery
08.2018 - 02.2021
High School Diploma -
Bishop McNally High School