Rachel Hunter
Kitchener,ON
Summary
Accomplished Manager at KW Habilitation, adept in strategic planning and team leadership, significantly enhancing team agility and performance. Expert in conflict resolution and proficient in Microsoft Office, I've successfully coordinated individualized support, fostering growth and community integration. My approach prioritizes results through active listening and talent development.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manager Of Inclusive Living
KW Habilitation
04.2013 - Current
- Responsible for all staff, volunteer and student supervision within allocated programs to ensure agency vision, mission, values and service principles are adhered to
- Complete screening, interviewing, hiring and reference checks where applicable, for Inclusive Living staff vacancies
- Provide/ensure comprehensive program orientations are completed for new employees or those transferring to another program
- Ensure regular availability to guide staff to develop effective work practices and problem solving skills
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Provide ongoing training, development, support, direction and mentorship for staff with respect to the fulfillment of their job responsibilities
- Act as a liaison and resource person to the families, community and other Agency services
- Actively co-ordinate and manage individualized supports for persons with complicated needs
Career Supports Instructor
KW Habilitation
04.2007 - 04.2013
- Support youth aged 18 to 29 to procure employment, volunteer and access recreation opportunities in the community
- Participate in intake to assess for client suitability
- Develop and implement Action Plans outlining client needs, strategies for success, community resourcing and levels of support
- Job coaching in order to supplement employer training to foster successful employer/candidate relationships
- Assists with the development of effective resumes, self-marketing techniques and interview techniques
- Liaison between Career Supports Program and Business Managers/Volunteer Supervisors
Supervisor of Youth Exploring Possibilities
KW Habilitation
05.2010 - 09.2012
- Enhanced communication within team by holding regular meetings and encouraging open dialogue among all members
- Interview, hire and supervise 4 Summer Instructors
- Create and maintain a balanced budget, excellence in invoicing and payroll procedures
- Complete intake packages and liaison with families
- Oversee and Plan daily activities for staff and youth based on person centered approaches and to inspire growth and development of youth
Education
Bachelor of Arts - Psychology
University of Western Ontario
London, ON01.2010
Skills
- Time Management
- Team Leadership
- Project Management
- Strategic Planning
- Decision making and problem solving
- Conflict Resolution
- Microsoft Office (Word, SharePoint, Excel, Teams)
- Developer of talent
- Active Listener
- Verbal and written communication
- Performance Evaluations
- Positive Attitude
Languages
English
Native or Bilingual
French
Elementary
Certification
- Mental Health First Aid, Mental Health Commission of Canada - Nov, 2023
- Mental Health for Leadership, Telus Health, 2024
- Christopher Leadership Course Level 1 and 2: Effective Speaking
- Primerica Financial Services, Former Licensed Insurance and Securities Agent, 2006
Timeline
Manager Of Inclusive Living
KW Habilitation
04.2013 - Current
Supervisor of Youth Exploring Possibilities
KW Habilitation
05.2010 - 09.2012
Career Supports Instructor
KW Habilitation
04.2007 - 04.2013
Bachelor of Arts - Psychology
University of Western Ontario
- Mental Health First Aid, Mental Health Commission of Canada - Nov, 2023
- Mental Health for Leadership, Telus Health, 2024
- Christopher Leadership Course Level 1 and 2: Effective Speaking
- Primerica Financial Services, Former Licensed Insurance and Securities Agent, 2006
Similar Profiles
Gilmy SajuGilmy Saju
Direct Support Professional Supervisor (Part-time) at KW HabilitationDirect Support Professional Supervisor (Part-time) at KW Habilitation
Simranpreet KaurSimranpreet Kaur
Direct Support Professional at KW HabilitationDirect Support Professional at KW Habilitation
Tobey DikeTobey Dike
Technical Support Representative at KW HabilitationTechnical Support Representative at KW Habilitation