Rachel Hunt
Rocky View,AB
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Mr. Pretzels
06.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Crew Member
Dairy Queen
01.2022 - 09.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Bachelor of Business Administration - Finance
Southern Alberta Institute of Technology
Calgary, AB06.2027
High School Diploma -
St. Gabriel The Archangel School
Chestermere, AB06.2022
Skills
- Employee Training
- Strong multitasking
- Cash handling expertise
- Team Leadership
- Positive Attitude
- Problem-Solving
- Memory retention
- Customer Service
- Team Collaboration
- Handling Complaints
Certification
- Certified Microsoft Office Specialist, Word 2019 Associate
- Certified Microsoft Office Specialist, Excel 2019 Associate
- Proserve Liquor Staff Training, 2024
Timeline
Shift Supervisor
Mr. Pretzels
06.2022 - Current
Crew Member
Dairy Queen
01.2022 - 09.2022
Bachelor of Business Administration - Finance
Southern Alberta Institute of Technology
High School Diploma -
St. Gabriel The Archangel School