Rachel Gubner
THOUSAND OAKS
Summary
Developed exceptional customer service and organizational skills in fast-paced retail environment. Skilled in product selection, inventory management, and efficient order processing, looking to continue working in the same field. Excels in delivering quality service and ensuring customer satisfaction, adaptable to various professional roles.
Overview
4
4
years of professional experience
Work History
In Store Shopper
Whole Foods Market
11.2023 - 07.2025
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
Campus Dining Food Handler and Assistant
Cal Poly San Luis Obispo
04.2023 - 06.2023
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
- Received, unpackaged and stored incoming food deliveries.
- Maintained high customer satisfaction levels by preparing orders accurately.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Set up kitchen every morning by turning on equipment, cutting ingredients and stocking workstations.
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
- Organized and re-stocked various stations and self-service items.
Movie Theater Employee
Regency Theatres
08.2021 - 09.2022
- Maintained lobby, hallway and auditorium cleanliness using various sanitation practices.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Sold admission, processed payments and issued tickets.
- Assisted theater vendors with necessary setup tasks.
- Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
Education
Bachelor of Arts - Psychology
California State University Channel Islands
Camarillo, CA05-2026
High School Diploma -
Westlake High School
Westlake Village, CA06.2022
Skills
- Customer Needs Assessments
- Safe Work Practices
- Distribution Services
- Sanitation Practices
- Cash Register Operations
- Food Service Assistance
- Client Service
- Credit Card Transaction Processing
- Strong work ethic
Skills
- Call Answering and Routing
- Food Sales Support
- Personal Grooming Standards
Timeline
In Store Shopper
Whole Foods Market
11.2023 - 07.2025
Campus Dining Food Handler and Assistant
Cal Poly San Luis Obispo
04.2023 - 06.2023
Movie Theater Employee
Regency Theatres
08.2021 - 09.2022
High School Diploma -
Westlake High School
Bachelor of Arts - Psychology
California State University Channel Islands
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