Rachel Grasby
Summary
Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Congress Beer House
05.2025 - Current
- Welcomed guests with friendly demeanor, ensuring positive first impressions.
- Managed reservation systems to optimize seating arrangements and improve guest flow.
- Assisted in maintaining cleanliness and organization of dining area for optimal service delivery.
- Learned menu items thoroughly to provide detailed recommendations to guests.
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat visits.
Host
13 Pies
09.2023 - 07.2024
- Coordinated with staff to maintain smooth service flow during peak hours.
- Assisted in training new hosts on customer service standards and operational procedures.
Education
High School Diploma -
Holy Cross High School
Saskatoon, SK06-2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Exceptional communication
- CPR & First Aid
- Babysitters Course
Accomplishments
- Achieved a scholarship for college volleyball by dedicating time and effort into my skills. Played 1 year of college volleyball, while multitasking school.
Languages
English
Certification
- Serve It Right
Timeline
Server
Congress Beer House
05.2025 - Current
Host
13 Pies
09.2023 - 07.2024
High School Diploma -
Holy Cross High School