RACHEL GOZZELINO
Soledad
Summary
Self-motivated Agricultural Specialist experienced in property management and animal care. Demonstrated problem-solving skills through proactive reporting of property damage and prioritization of safety while operating machinery. Versatile Sales Professional focused on team collaboration and delivering results with strong communication and customer service skills.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager
Extra Space Storage
Hollister
05.2025 - Current
- Assisted in managing daily operations and staff scheduling for storage facilities.
- Managed customer service inquiries and complaints in a timely manner.
- Coordinated customer service efforts to resolve inquiries, leading to improved customer satisfaction.
- Implemented inventory management practices to maintain optimal storage levels.
- Created a system for tracking inventory and ordering supplies, ensuring optimal stock levels.
- Developed targeted marketing strategies that promoted storage solutions and attracted new customers.
Sales Assistant
Ariat International
Fresno, CA
04.2023 - 05.2025
- Increased sales by building strong customer relationships and providing excellent service.
- Processed transactions accurately while maintaining a high level of customer service.
- Resolved customer inquiries, complaints, and returns, consistently delivering positive experiences.
- Assisted customers in selecting products that match their needs and preferences.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Provided detailed education on product features, benefits, and care instructions to enhance customer understanding.
- Assisted customers in locating products and accessing inventory at other sites to meet their needs.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Childcare Provider
Kids Korner Daycare
12.2018 - 01.2021
- Prepared meals, snacks, and refreshments to meet children's dietary needs and restrictions, promoting healthy eating habits
- Sanitized toys and tables to ensure clean, safe play environment for children
- Assisted students in developing effective study methods to improve academic performance
- Worked closely with students to help develop math and essay writing skills
Childcare Assistant
Junior League Of Monterey County
10.2019 - 12.2019
- Established and maintained a safe play environment for children
- Monitored children's play activities to ensure safety and promote well-being
- Organized and planned age-appropriate reading, crafts, and music lessons to enhance learning and development
- Assisted children in picking and painting pumpkins to foster creativity and engagement
Education
Bachelor of Arts - Liberal Studies
California State University, Fresno
Fresno, CA 09.2021 - 05.2025
High School Diploma -
King City High School
King City, CA06-2021
Skills
- Facility Management
- Financial Oversight
- Inventory management
- Customer Relationship Management
- Excel proficiency
- Microsoft Word
- Time management
- Safety techniques
- Team collaboration
Timeline
Assistant Manager
Extra Space Storage
05.2025 - Current
Sales Assistant
Ariat International
04.2023 - 05.2025
Bachelor of Arts - Liberal Studies
California State University, Fresno
09.2021 - 05.2025
Childcare Assistant
Junior League Of Monterey County
10.2019 - 12.2019
Childcare Provider
Kids Korner Daycare
12.2018 - 01.2021
High School Diploma -
King City High School