Rachel Gill
Mississauga
Overview
4
4
years of professional experience
1
1
Certification
Work History
New Business Administrator
HUB Financial Inc.
04.2024 - Current
- Provided exceptional customer service by promptly addressing inquiries and resolving issues efficiently.
- Maintained detailed records of all business transactions, enabling accurate reporting and informed decision-making processes.
- Facilitated fast-paced and dynamic entrepreneurial environment.
- The ability to enter anywhere from 25-30 applications daily
- The ability to process anywhere from 40-50 policies daily
- Verifying that the client information, plan and premium coverage against the issued policy.
- First review of the application to ensure that the application is completed fully and note any missing information.
- Verify the medical requirements and if required, ensure they are order.
- Servicing regional offices to ensure new business is processed and settled in a timely fashion.
Sales Associate
Mark's Work Wearhouse
10.2023 - 03.2025
- Engaged proactively with clientele to discern their unique needs and offer exceptional service.
- Demonstrated an in-depth understanding of products to guide customers in their purchasing deliberations successfully.
- Surpassed sales objectives by identifying and capitalizing on upselling opportunities, consistently closing deals.
- Fostered synergy within the team to ensure flawless store operations and unparalleled customer experience.
- Executed payment transactions and addressed billing inquiries adeptly, adhering meticulously to company protocols.
Assistant Manager
Mittu Arts Press
12.2020 - 01.2023
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Improved order accuracy through meticulous data entry and verification processes.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Reduced defect rates with consistent monitoring and timely feedback to production teams.
- Managed production shift scheduling to optimize staffing levels.
Education
Post Graduate Diploma - Human Resource Management
York University
Toronto, ON01.2024
Bachelor Of Arts - Economics
DAV College
Jalandhar, Punjab India05.2020
Skills
- Operations management
- Partnership development
- Corporate communications
- Human resources management
- Team collaboration
- Financial reporting
- Database management
- Team recruiting
Certification
- Served as Youth President for Jalandhar Diocese.
- Successfully completed Exploring SAP SuccessFactors Solutions - Record of achievement.
- Volunteered for events like Career Fair, New Grad events at York University.
- Won 10K INR for exception performance at Mittu Arts Press.
- Certified Dispatcher and Freight Broker.
Timeline
New Business Administrator
HUB Financial Inc.
04.2024 - Current
Sales Associate
Mark's Work Wearhouse
10.2023 - 03.2025
Assistant Manager
Mittu Arts Press
12.2020 - 01.2023
Post Graduate Diploma - Human Resource Management
York University
Bachelor Of Arts - Economics
DAV College