Rachel Garcia
Optum, UnitedHealth Group
La Verne
37
years of professional experience
Medical Assistant Senior with extensive experience in patient intake, EHR documentation, and point-of-care support. Strong background in insurance verification, prior authorizations, and referral coordination. Known for organized scheduling, accurate records, and dependable patient service.
Work History
Medical Assistant Senior
20 Years 5 Months- Assisted with injections, specimen collection, and point-of-care testing per protocol.
- Collected patient histories, vital signs, and chief complaints for efficient provider assessment.
- Documented encounters in electronic health records with accuracy and confidentiality.
- Prepared exam rooms, sterilized instruments, and maintained clinical supply readiness.
- Supported prior authorization, insurance verification, and referral processing for care continuity.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Food Service Assistant
15 Years 2 Months- Coordinated patient meal delivery using diet order requirements and tray accuracy standards.
- Monitored food temperatures and sanitation practices to maintain hospital safety compliance.
- Assisted dietary staff with meal preparation, portioning, and special diet substitutions.
- Organized nourishment stations and replenished supplies to support continuous service flow.
Education
High School Diploma
Medical Assistant - Medical Assistant
Skills
Direct patient care
Clinical documentation
HIPAA compliance
Medical terminology knowledge
Phlebotomy
Immunization administration
Specimens collection and processing
Insurance verification
Immunization delivery
Appointment setting
Customer service
Adaptable
CPR
Timeline
Medical Assistant Senior
Optum, UnitedHealth Group
05.2006 - CurrentRead More
Food Service Assistant
Pomona Valley Hospital and Medical Center
03.1990 - 05.2005Read More
East San Gabriel Valley Regional Occupational Program
Medical Assistant from Medical Assistant
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Bonita High School
High School Diploma
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