Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Fugate

Sacramento

Summary

My time as a Supportive Services Specialist left me with a strong work ethic and a deeper level of trauma-informed care. I am educated in crisis intervention and conflict resolution. I strive to always continue to learn more which has helped me succeed in my position as a visitation monitor helping families. My time as a preschool teacher's assistant helped me learn classroom management and allowed me to gain confidence in my abilities as a professional. Being a Barista manager allowed me to grow as an individual and provided me with valuable experience that will follow me throughout my professional career.

Overview

6
6
years of professional experience

Work History

Supportive Services Specialist

Redwood Community Action Agency
06.2024 - 07.2025
  • Supervised residents, aided in assisting with daily living skills, and strived to create an environment that fostered independence.
  • Conducted intake interviews to ensure program eligibility and maintained confidential case notes for each resident.
  • Aided in residents creating more positive behaviors and worked to reduce maladaptive actions.
  • Supported skill development and educational goals for each resident.
  • Collaborates effectively with team members, providing compassionate support while maintaining a focus on client needs.

Visitation Monitor

Changing Tides Family Services
04.2024 - 07.2025
  • Assisted in intaking new cases and with both custodial parent and noncustodial parent.
  • Supervised noncustodial parental visits observing the children's interactions and behaviors to ensure safety and well-being.
  • A mandated reporter that would report any suspected abuse tom maintain child protection standards.
  • Compiled visit reports with accurate, objective, and detailed observations.
  • Training through the Judicial Council of California.

Barista Manager

AJS COFFEE
04.2020 - 06.2023
  • Led the team in learning detailed steps to crafting each beverage aiding inconsistency among staff and improving customer satisfaction.
  • Managed social media presence.
  • Coordinated schedules that worked among each staff's availability and maintained a positive work environment.

Teacher's Assistant

Kiran's Montessori Preschool
12.2019 - 03.2020
  • Supported student physical, mental, and social development using classroom games and activities.
  • Partnered with the teacher to plan and implement lessons following the school's curriculum, goals, and objectives.
  • Provided individualized support to students,promoting their social and emotional development while ensuring a safe learning space.
  • Fostered strong relationships with parents through consistent communication about student progress and areas for growth which aided in improved home-school partnerships.

Education

Bachelor of Arts - Psychology

Cal Poly Humboldt
Arcata, CA
05-2025

Associate of Arts - Psychology

Las Positas College
Livermore, CA
05-2023

Associate of Arts - Social And Behavioral Sciences

Las Positas College
Livermore, CA
05-2023

Skills

  • Strong customer service
  • Active listening
  • Strong work ethic
  • Conflict resolution
  • Friendly, positive attitude
  • Trauma Informed
  • Crisis Intervention
  • Resilience

Timeline

Supportive Services Specialist

Redwood Community Action Agency
06.2024 - 07.2025

Visitation Monitor

Changing Tides Family Services
04.2024 - 07.2025

Barista Manager

AJS COFFEE
04.2020 - 06.2023

Teacher's Assistant

Kiran's Montessori Preschool
12.2019 - 03.2020

Bachelor of Arts - Psychology

Cal Poly Humboldt

Associate of Arts - Psychology

Las Positas College

Associate of Arts - Social And Behavioral Sciences

Las Positas College

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