Rachel Forbes

• Enhanced customer satisfaction by providing timely and accurate product information.
• Helped maintain neat, clean, organized and safe store and arranged merchandise on store fixtures and displays.
• Ensured compliance with safety regulations by following company protocols and conducting routine safety checks within the store environment.
• Established rapport with customers through friendly interactions, fostering long-term relationships that resulted in repeat business.
• Engaged customers courteously and responded to inquiries and requests for support with full knowledge of product line.
• Collaborated with team members to maintain a clean and organized store environment, resulting in higher customer satisfaction ratings.
• Directed visitors throughout store layout and assisted customers in selection of various products.
• Escorted customers to consumable displays, assessed needs and suggested products to fit needs.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Always prepared to work in other departments as needed.

• Responsibilities include everything that being a homemaker entails:
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Cooking and cleaning duties.
• Maintaining schedules.
• Conflict resolution for sometimes difficult individuals.
• Nursing duties.
• Occasional educational assistance/training, etc.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Responsibilities included stocking displays.
• Helping to keep the store clean and well organized.
• Taking deliveries of donated items of all sorts, including furniture, renovation materials and anything else that might come in
• Helping customers with questions regarding anything they were looking for.
• Loading purchased items into customer's vehicles
• Provided product price information to customers.
• Managed customer relations through communication and helpful interactions.
• Arranging floor displays so as to have maximum appeal to customers.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.

• Responsibilities included customer service for clients.
• Processing payments.
• Record keeping & calling to generate business.
• Sending out contracts for monthly services.
Occasionalonal collections.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Resolved customer problems and complaints.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Responded to inquiries from callers seeking information.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Corresponded with clients through email, telephone, or postal mail.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

• Booked and re-booked appointments & followed up with clients regarding their needs.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients, and updated client records.
• Maintained and updated office records, both digital and physical.
• Answered phone promptly and directed incoming calls to correct offices.
• Handled cash transactions and maintained sales and payments records accurately.
• Occasional collections
• Responded to inquiries from callers seeking information.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Corresponded with clients through email, telephone, or postal mail.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Assisted with onboarding new clients and securing paperwork completion.
• Helped office staff prepare reports and presentations for internal or client-related use.
• Managed daily data entry and kept clerical information accurate and up-to-date, including insurance inquiries, status of cases with Lawyers as well as other doctors.

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• Operated photo department cash register to scan items and process checks and credit card transactions.
• Assessed customer needs and examined order contents to identify processing requirements and timelines.
• Examined developed prints to determine defects such as broken lines, spots or blurs.
• Maintained chemical levels and solution integrity for automatic processors and hand development systems.
• Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches and washes.
• Utilized Software to perform photo editing, retouching and restoration.
• Performed maintenance on the chemical processing and printing machines.
• Developed and processed film and picture CDs and restored photos using Kodak Software.
• Collaborated with team members to meet tight deadlines and deliver exceptional results.
• Increased customer loyalty by providing personalized recommendations based on individual needs and preferences.
• Supported coworkers during peak periods to maintain smooth workflow across all areas of the photo lab.
• Processed and handled film, negatives and prints in accordance with quality standards.
• Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
• Handled negative and photo processing, typically exceeding 1000 prints per week.