Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Escarcega

Rancho Cucamonga

Summary

Dynamic sales leader with a proven track record at Bath & Body Works, excelling in team building and sales strategy. Expert in cross-selling techniques and cash handling, I inspire high-performing teams to exceed sales goals while fostering a positive work environment. Committed to delivering exceptional customer experiences through effective training and mentorship.

Overview

10
10
years of professional experience

Work History

Sales Lead

Loft
05.2024 - Current
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Perform opening and closing procedures in the absence of management ( opening checklist, bank deposits, filling in, recovery, cleaning, retrieves / sends email.
  • Merchandising decisions and style the store.

Team Lead

Target
07.2022 - 07.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment; open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Created and managed project plans, timelines.
  • Managed floorset for my areas.

Supervisor

Bath & Body Works
10.2015 - 07.2022
  • Oversaw daily operations ensuring smooth workflow and timely completion of tasks.
  • Accountable to delivering sales plan through effective management.
  • Building high performing teams, hire, develop and inspire talent.
  • Build schedules to maximize and leverage sales results.
  • Train, coach, reward and motivate associates to improve selling and customer experience.
  • Lead and model the selling and customer standards.
  • Support replenishment activities that keep the store full and abundant.
  • Floorsets, window changes,visual presentation standards, signage placement, etc.
  • Perform opening and closing routines including execution of bank deposits, receipt of shipment.
  • Maintain policies and procedures.

Education

High School Diploma -

Bell Gardens High School
Bell Gardens, CA
06-1997

Skills

  • Cross-selling techniques
  • Stockroom management
  • Sales planning
  • Lead generation
  • Team building
  • Sales supervision
  • Cash handling
  • Sales strategy
  • Sales training
  • Point of sale operation
  • Stock management
  • Opening and closing procedures
  • Processing payments
  • Sales forecasting
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Adaptability and flexibility

Timeline

Sales Lead

Loft
05.2024 - Current

Team Lead

Target
07.2022 - 07.2023

Supervisor

Bath & Body Works
10.2015 - 07.2022

High School Diploma -

Bell Gardens High School

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Rachel Escarcega