Rachel DeBruyn
St. Catharines
Summary
Motivated college student looking to gain real-world experience in a dynamic role to further my eduction in all aspects of baking. Proven to be organized, efficient, and a fast learner. Eager to start working in an established kitchen while finishing my formal eduction and begin my professional career in the industry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Luckys Restaurant and Bar
09.2024 - Current
- Delivered exceptional customer service curing peak hours, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience for guests.
- Collaborated with kitchen staff to ensure timely and accurate food orders, maintaining quality standards to restaurant specifications.
- Coordinate with team members during busy shifts for efficient workflow and excellent guest experiences.
FOH Supervisor
Marshview Patio
06.2023 - 08.2024
- Supervised front-of-house operations, ensuring high standards of customer service and satisfaction.
- Trained new and returning staff on weekly food and beverage features to ensure staff is educated and able to provide excellent service
- Resolved customer complaints swiftly, enhancing overall dining experience and ensuring repeat buisness.
- Maintained open lines of communication between waitstaff, bartenders, and BOH managers, for successful collaboration on daily operations.
Server
Marshview Patio
04.2021 - 08.2022
- Managed serving 7-10 tables at a time with efficiency and speed to ensure guest satisfaction.
- Memorized the food and beverage menus as well as rotating and feature menus to ensure guests are educated and informed about allergens and dietary restrictions.
- Maintain the dining room during busy services to ensure it complies with health and safety regulations and creates a welcoming environment to guests.
- Use POS system and handheld payment devices with accuracy and speed in order to stay ahead during busy shifts.
Education
Diploma - Baking And Pastry Arts Management
Niagara College
Niagara-on-the-Lake, ON04-2026
Diploma - Culinary Skills
Niagara College
Niagara-on-the-Lake, ON04-2024
High School Diploma -
Holy Trinity Catholic High School
Simcoe, ON06-2021
Skills
- Food safety and sanitation
- Attention to detail
- Kitchen safety
- Adaptive and creative
- Time management
- Multitasking and organization
Certification
CPR Certified
First Aid Certified
Food Health and Safety Certified
Timeline
Server
Luckys Restaurant and Bar
09.2024 - Current
FOH Supervisor
Marshview Patio
06.2023 - 08.2024
Server
Marshview Patio
04.2021 - 08.2022
Diploma - Baking And Pastry Arts Management
Niagara College
Diploma - Culinary Skills
Niagara College
High School Diploma -
Holy Trinity Catholic High School