Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel De Boer

St. Thomas

Summary

To utilize my skills, knowledge, and experience in an administrative position.

Overview

17
17
years of professional experience

Work History

Licensed Insurance Broker

Reith and Associates
11.2022 - Current
  • Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
  • Maintained up-to-date knowledge of industry trends and regulatory changes, allowing for accurate, timely advice to clients.
  • Participated in professional development opportunities such as conferences and workshops to remain current on industry best practices and emerging trends within the insurance field.
  • Managed all aspects of the insurance renewal process, from reviewing current policies to negotiating new terms with carriers and presenting updated options to clients.
  • Collaborated with peers and industry partners to develop innovative insurance solutions for niche markets or hard-to-place risks.
  • Volunteered on the St. Thomas Elgin Insurance Brokers Association Board

Receptionist/Technical Service Representative

Reith and Associates
03.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Administrative Assistant/Technical Service Representative

Locke Insurance Brokers
10.2019 - 03.2022
  • Process payments
  • Run daily and monthly reports
  • Maintain and monitor supply inventory using company credit card
  • Process accounts receivables, make bank deposits and file deposit slips
  • Complete journal entries for PST and Payroll tax
  • Print insurance renewal letters, renewals and liability slips to assist brokers
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.


Hairstylist (Casual)

Self Employed
01.2008 - 03.2022
  • Book appointments
  • Perform client consultations
  • Personal Bookkeeping
  • Purchase supplies

Office Administrator/ Youth Ministry Staff

YFC/Youth Unlimited
10.2013 - 10.2019
  • Reception and Filing
  • Taking committee meeting minutes
  • Inventory Control
  • Oversee volunteers and volunteer screening/training
  • Plan large scale fundraising events
  • Plan and attend youth camping trips and events
  • Plan and lead weekly youth program
  • Student Mentoring
  • Volunteer work at June Rose Callwood Public School with grades 6-8

Education

RIBO Level 1 Insurance Broker License - Property And Casualty Insurance

IBAO
Toronto, ON
11-2022

Executive Administration Diploma -

Westervelt College
London, ON
05.2013

1500-hour Hairstyling Diploma -

Oakville College of Hair Design
Burlington, ON
07.2004

Ontario Secondary School Diploma -

Parkside Collegiate Institute
St. Thomas, ON
06.2003

Skills

  • Trustworthy and dedicated to employer
  • Excellent work ethic
  • Effective time management skills and ability to multitask easily
  • Ability to learn new skills and concepts quickly
  • Work well on my own or in a team environment
  • Outgoing and well spoken

Timeline

Licensed Insurance Broker

Reith and Associates
11.2022 - Current

Receptionist/Technical Service Representative

Reith and Associates
03.2022 - Current

Administrative Assistant/Technical Service Representative

Locke Insurance Brokers
10.2019 - 03.2022

Office Administrator/ Youth Ministry Staff

YFC/Youth Unlimited
10.2013 - 10.2019

Hairstylist (Casual)

Self Employed
01.2008 - 03.2022

1500-hour Hairstyling Diploma -

Oakville College of Hair Design

RIBO Level 1 Insurance Broker License - Property And Casualty Insurance

IBAO

Executive Administration Diploma -

Westervelt College

Ontario Secondary School Diploma -

Parkside Collegiate Institute

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