Rachel Davies
Calgary,AB
Summary
Dynamic professional with over 7 years of experience in the food service and restaurant industry, transitioning into social media and marketing roles. Adept at creating engaging content, managing social media platforms, and promoting brand awareness. Enthusiastic team player with a strong ability to thrive in fast-paced environments, driven by a passion for communication and digital marketing. Skilled at leveraging customer service expertise to enhance online interactions and drive engagement. Goal-oriented and eager to apply my experience in a marketing capacity.
Overview
3
3
years of professional experience
Work History
Server/Bartender
The Trop Bar and Grill
Calgary, AB
04.2024 - Current
- Open and close the bar, ensuring smooth operations
- Provide excellent customer service in a fast-paced environment
- Upsell and recommended menu items to enhance guest experience
- Develop relationships with customers that result in increased loyalty and repeat business.
Marketing/Social Media
-
01.2024 - Current
- Create and post engaging content on Instagram for various brands, including clothing companies, a tequila brand, an event coordinator, and a mechanic shop
- Develop visual content, including photos and captions, to align with each brand's identity and marketing goals
- Increase follower engagement by consistently posting relevant and appealing content
- Collaborate with brands to ensure content reflects their marketing objectives and resonates with their audience.
Server
Shark Club
Calgary
04.2023 - 08.2023
- Accurately took customer orders to ensure precise meal preparation and delivery
- Provided prompt and attentive table service, ensuring optimal customer satisfaction
- Employed effective upselling techniques to boost sales revenue
- Handled various forms of payment with a focus on accuracy and security
- Maintained cleanliness and hygiene standards in dining areas for an enhanced dining experience.
Server
Whiskey Rose Saloon
Calgary, AB
12.2021 - 08.2022
- Provided exceptional customer service by greeting and seating guests, taking orders, and ensuring satisfaction throughout their dining experience
- Assisted the marketing manager during Stampede season, promoting events through social media content creation and posting
- Thrived in a high-volume environment, efficiently managing a large number of orders and guests while maintaining quality service
Education
Bachelor of Business Administration (BBA) - Marketing
St. Francis Xavier University
Antigonish, NS04.2024
Skills
- Fast Learner
- Multitasking
- Organizational Skills
- Excellent Customer Service
- Communication
- Point of Sales (POS) Systems
- Marketing
- Content Creation
- Sales Techniques
- Event Planning
Volunteer Experience
Event Planner
St. Francis Xavier University, Antigonish
Planned and coordinated a variety of events, including social gatherings within residence, charity fundraising events, and athletic activities. Managed event logistics, including budgeting, scheduling, and promotion to ensure successful outcomes. Collaborated with teams and stakeholders to create engaging and memorable experiences for participants.
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Server/Bartender
The Trop Bar and Grill
04.2024 - Current
Marketing/Social Media
-
01.2024 - Current
Server
Shark Club
04.2023 - 08.2023
Server
Whiskey Rose Saloon
12.2021 - 08.2022
Bachelor of Business Administration (BBA) - Marketing
St. Francis Xavier University
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